Alexis Schumann

• Performed regular audits to verify that policies are being followed correctly.
• Answered customer queries and complaints and provided prompt solutions.
• Organized training sessions for new employees on best practices in order fulfillment processes.
• Tracked store inventories and ordered new materials to prevent shortages.
• Directed and supervised staff performance.
• Assigned tasks to staff according to workload requirements.
• Identified appropriate solutions to minimize issues and quickly solve problems.
• Maintained clean and organized facility to prevent accidents, damages and lost items.

Achieved recognition from management for delivering exceptional customer service.

• Contributed innovative solutions that improved team performance and outcomes.
• Utilized software tools to streamline processes and enhance overall efficiency.
• Managed time effectively, ensuring completion of tasks within set deadlines.
• Delegated responsibilities to staff while prioritizing goals and objectives.
• Analyzed sales data to identify trends and adjust inventory levels accurately.
• Promoted high customer satisfaction by resolving issues with knowledgeable service.
• Mentored new staff in upselling techniques to boost sales performance.

• Streamlined store organization by returning merchandise to designated areas and restocking displays.
• Enhanced product visibility through effective store display organization.
• Processed purchases, computing totals and managing cash or credit transactions.
• Operated scanning equipment for accurate price checks and timely stock replenishment.
• Welcomed customers, assisting with item location and tactfully suggesting products.
• Maintained cleanliness of shelves and displays to ensure a welcoming environment.
• Handled product inquiries and orders via incoming calls to support customer needs.
• Demonstrated exceptional customer service skills to resolve inquiries and concerns.

• Recognized by management for providing exceptional customer service.
• Operated a variety of machinery and tools safely and efficiently.
• Completed day-to-day duties accurately and efficiently.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Updated and maintained databases with current information.
• Fostered a positive and motivating work environment, leading to an increase in team morale.
• Maintained positive working relationship with fellow staff and management.
• Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
• Complied with company policies, objectives and communication goals.
• Identified needs of customers promptly and efficiently.
• Responded to customer questions regarding products, prices and availability.
• Trained new employees on company policies and procedures.
• Trained new employees on company policies, job duties, and performance expectations.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.

• Trained and mentored new cashiers to enhance team performance and efficiency.
• Processed sales transactions, minimizing customer wait times by ensuring swift service.
• Maintained organized checkout areas through regular sanitation and trash removal.
• Verified customers' legal age for purchasing restricted products, adhering to compliance standards.
• Greeted customers, addressing inquiries about products and services effectively.
• Operated cash register accurately, handling payments by various methods with precision.
• Stocked shelves as needed, ensuring product availability for customers.
• Recognized by management for delivering exceptional customer service and support.