Resolved customer complaints promptly and professionally to maintain a positive reputation.
Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
Handle stressful times under deadlines to keep up with customer satisfaction
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Guest Services
Topgolf
04.2022 - 08.2022
Worked in a fast-paced environment that was constantly changing
Guided guests through the whole process from the front desk to their bays
Worked in a team-based atmosphere to best serve customers by assisting co-workers whenever possible
Greeted and entertained guests in a professional and engaging manner
Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare, and integrity.
Summer Day Camp Leader
Resurrection Lutheran School and Church
06.2021 - 08.2021
Led groups of children safely through a variety of camp activities.
Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity.
Guided children on how to maintain cleanliness, be punctual, and obediently follow orders.
Education
Bachelor of Science - Mechanical Engineering
Loras College
Dubuque, IA
05.2026
High School Diploma -
Aurora Central Catholic High School
Aurora, IL
05.2022
Skills
SOLIDWORKS/AutoCAD- Beginner
Excel- Beginner
Python- Beginner
Arduino- Beginner
Power tools- Beginner
Campus Address
1450 Alta Vista, Dubuque, IA, 25001
Campus Email
Alexis.Schuster@loras.edu
Activities
Basketball Team, ACCHS, 2018-2022 winter seasons, Won regional championship in 2022 which was school's 1st in 10 years, Supported and worked with teammates to succeed academically and athletically