Alexis Scott
Greenville,SC
Summary
Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
14
14
years of professional experience
Work History
Collections Representative
Global Lending Services
Greenville, SC
03.2021 - Current
- Contacted customers to discuss and resolve past due accounts.
- Developed and maintained strong relationships with clients to facilitate payment collections.
- Handled contracts and payments on accounts.
- Negotiated credit extensions and waivers when necessary.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
MHA
SpringBrook Behavioral Health System
Travelers Rest, SC
02.2020 - 03.2021
- Planned, purchased, prepared, and served meals to patients and other family members, per prescribed diets
- Performed a variety of duties as requested by client, such as obtaining household supplies and running errands
- Maintained records of patient care, condition, progress, and problems to report and discuss observations with a supervisor and case manager
- Works with and supervises kids with autism and behavioral problems
Property Consultant
Anyone Home
03.2016 - 02.2020
- Promoted active listings through social media marketing, open houses and newsletters.
- Scheduled and attended weekly appointments with clients.
- Maintained accurate records of all client interactions, correspondence, and agreements.
- Scheduled appointments with clients to discuss their specific needs in a property purchase or lease agreement.
Certified Nursing Assistant
NHC of Anderson
Greenville, SC
04.2015 - 02.2016
- Planned, purchased, prepared, and served meals to patients and other family members, per prescribed diets
- Performed a variety of duties as requested by client, such as obtaining household supplies and running errands
- Maintained records of patient care, condition, progress, and problems to report and discuss observations with a supervisor and case manager
Customer Service
McDonald's
Greenville, SC
03.2011 - 04.2015
- Deliver excellent customer service with a positive, professional attitude
- Accurately and efficiently ring on register
- Perform other tasks as assigned by manager from time-to-time
Education
High School Diploma -
Mauldin High School
Mauldin, SC06-2012
Skills
- Account management
- Payment negotiation
- Debt collection
- Financial reporting
- Data entry
- Customer relationship management
- Crisis intervention
- Behavior management
- Care plan development
- Customer support
- Conflict resolution
Timeline
Collections Representative
Global Lending Services
03.2021 - Current
MHA
SpringBrook Behavioral Health System
02.2020 - 03.2021
Property Consultant
Anyone Home
03.2016 - 02.2020
Certified Nursing Assistant
NHC of Anderson
04.2015 - 02.2016
Customer Service
McDonald's
03.2011 - 04.2015
High School Diploma -
Mauldin High School
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