Summary
Work History
Education
Skills
Timeline
Generic

Alexis Scovel

Dubuque,IA

Summary

Dynamic leader with proven success at Applebee's Grill + Bar, adept in staff management and guest relations. Excelled in enhancing dining experiences through effective team leadership and conflict resolution. Skilled in POS system operations and food safety compliance, significantly reducing turnover rates. Demonstrates a strong commitment to quality standards and employee coaching.

Work History

Front of House Manager

Applebee's Grill + Bar
  • Managed Sales Labor
  • Handled Liquor orders for bar
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.

Bartender

Applebee's Grill + Bar
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Shift Lead

Taco Bell
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Line Loader

Simmons Pet Food
  • Implemented time-saving strategies that streamlined material preparation before loading onto the assembly line consistently.
  • Achieved consistent performance standards with diligent attention to detail and commitment to accuracy.
  • Reduced downtime by promptly addressing any equipment malfunctions or issues on the line.
  • Optimized inventory management by properly tracking, storing, and replenishing supplies as needed.
  • Increased operational efficiency through meticulous organization of tools, equipment, and workspace during shift hours.

Education

GED -

Iowa Lakes Community Collage
Estherville, IA
2018

Skills

  • Guest relations
  • Staff management
  • Food safety compliance
  • Performance evaluation
  • POS system operations
  • Health and safety regulations
  • Conflict resolution
  • Training and coaching
  • Staff supervision
  • Quality standards
  • Upselling strategies
  • Team leadership
  • Customer service
  • Reliable and responsible
  • Money handling
  • Problem-solving
  • Employee supervision
  • Liquor law compliance
  • Sanitation
  • POS terminal operation
  • Purchasing
  • Coaching and mentoring

Timeline

Front of House Manager

Applebee's Grill + Bar

Bartender

Applebee's Grill + Bar

Shift Lead

Taco Bell

Line Loader

Simmons Pet Food

GED -

Iowa Lakes Community Collage

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Alexis Scovel