Reliable employee seeking position. Offering excellent communication and good judgment. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Store Manager
Dollar General
Northport, AL
05.2021 - 11.2021
Managed inventory control, cash control and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Approved regular payroll submissions for employees.
Supervised guests at front counter, answering questions regarding products.
Store Supervisor
Lakeside Market And Grill
Wedowee, AL
06.2019 - 09.2020
Conducted inventory analysis to determine optimal stock levels.
Answered product questions and assisted customers in selection and checkout.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
Answered questions about store policies and addressed customer concerns.
Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Reviewed daily financial records and reports and identified deficiencies in need of attention.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Deli Clerk
Publix
Marietta, GA
07.2017 - 04.2019
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Learned other teammates' work tasks to train as backup.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Offered product samples to customers, generating additional sales through taste-testing.
Kept kitchen, counter and dining areas cleaned and sanitized.
Cooked batches of food according to standard recipes.
Sales Associate
GNC Live Well
Roswell, GA
05.2015 - 07.2017
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Achieved perfect attendance and on-time record.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Overnight Stocker
Walmart
Woodstock, GA
08.2013 - 02.2014
Removed all boxes and related trash from sales floor and processed through compactors.
Assisted customers by finding items quickly to boost store satisfaction rates.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Stocked shelves, racks, and cases with new or transferred merchandise.
Kept work areas neat, clean and free from debris.
Stocked shelves to match planogram images and instructions.
Interacted with guests in friendly and knowledgeable way.
Stocked designated items on shelves, end caps and displays.