Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Hi, I’m

Alexis Serrano

Peachtree Corners,GA
Alexis Serrano

Summary

Proficient problem solving, critical thinking, creativity and people management skills. Committed to pursuing organizational goals for optimal success passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.

Overview

5
years of professional experience
1
Certification

Work History

Flaco's Tacos

Co-Owner/Manager of Operations
01.2020 - Current

Job overview



  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Evaluated market trends to identify new revenue streams and diversify product offerings accordingly.
  • Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.

Cowan Supply: Luxury Plumbing Showroom

Sales Consultant/Office Administrative Assistant
01.2023 - 06.2024

Job overview

  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Followed up with existing customers to provide additional support and address concerns.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.

Sunoco Gas Station

Night Shift Manager
08.2020 - 01.2023

Job overview

  • Monitored financial transactions, ensuring accuracy in cash handling and reporting procedures.
  • Reconciled nightly sales transactions by balancing cash registers and reporting discrepancies.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.

Education

Gwinnett Technical College
Lawrenceville, GA

GED
01.2020

Skills

  • Small business operations
  • Customer Relations
  • Policy and procedure implementation
  • Sales Strategies
  • Customer Retention
  • Operations Management

Certification

  • Hydro Systems - Certified Tub Design Specialist

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Availability
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Timeline

Sales Consultant/Office Administrative Assistant

Cowan Supply: Luxury Plumbing Showroom
01.2023 - 06.2024

Night Shift Manager

Sunoco Gas Station
08.2020 - 01.2023

Co-Owner/Manager of Operations

Flaco's Tacos
01.2020 - Current

Gwinnett Technical College

GED

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Alexis Serrano