Alexis Serrano
Oceanside,CA
Summary
Ambitious student with exceptional skills in patient interviewing and assessment. Sound knowledge of anatomy and physiology with an understanding of medical terminology. Strong leadership abilities with a passion for learning new tasks and concepts quickly. Excellent communication, interpersonal, and organizational talents.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Behavioral Health Works, Inc
12.2023 - 03.2024
- Learned specialized behavior approaches to implement behavioral strategies.
- Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Promoted positive interactions with children with ADHD, Autism, and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Collaborated with the client's support system and other allied specialists to implement positive interventions.
EMT-Basic
UC Davis
08.2023 - 12.2023
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
- Maintained up-to-date knowledge of protocols, procedures, and medical advances.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions during emergencies.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
- Ensured scene safety by quickly evaluating potential hazards and taking appropriate precautions to protect patients, bystanders, and team members.
- Adapted quickly to dynamic situations by incorporating critical thinking skills and decisive actions when faced with rapidly changing conditions or new information about patients'' needs.
- Contributed to a positive work environment within the EMS team by fostering good relationships with colleagues and demonstrating dedication to continuous improvement in patient care practices.
- Maintained professional competence through ongoing education, training sessions, and skills evaluations to deliver the highest quality patient care possible.
Registered Behavior Technician
Learning Arts
08.2022 - 12.2023
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client's needs and goals.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Maintained detailed records of client progress, enabling data-driven decision-making for intervention adjustments and goal development.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Dental Assistant/Intern
Vista Village Family Dentistry
08.2022 - 10.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Assisted dentists, hygienists, and other personnel by handling appropriate tools and supplies needed for procedures.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Facilitated smooth appointment transitions with efficient room setup, instrument preparation, and sterilization processes between patients.
- Built trusting relationships with patients through empathetic listening, clear communication, and genuine care for their well-being.
- Promoted oral health education among patients through engaging demonstrations on proper brushing and flossing techniques.
- Enhanced patient satisfaction with thorough post-treatment instructions and follow-up calls.
- Continuously improved clinical skills through participation in professional development seminars, and staying current on best practices within the dental field.
Medical Assistant/Intern
Coastal Plastic Surgeons
12.2019 - 10.2023
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained the client's medical history, medication information, symptoms, and allergies.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Boosted overall clinic productivity by assisting medical staff in organizing schedules, managing patient flow, and prioritizing tasks.
- Facilitated smooth communication between patients and healthcare providers by serving as a compassionate intermediary during consultations.
- Sought feedback and guidance from supervisors to continuously improve performance.
Surgical Assistant/Undergraduate Student Intern
Scripps Mercy Hospital
12.2019 - 08.2023
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
- Participated in pre-operative consultations, offering vital input on patient conditions and surgical approaches.
- Arranged supplies and instrumentation to meet the needs of individual surgeons and enhance team efficiency.
- Paid close attention to operating procedures for adherence to established surgical techniques.
- Continually updated professional skills, staying abreast of the latest surgical techniques and technologies.
- Maintained accurate documentation of all surgical activities for record-keeping purposes and quality control analysis.
- Streamlined communication between surgeons and nurses to promote teamwork and efficient operations.
- Ensured adherence to regulatory standards by following established guidelines for infection control, waste disposal, and equipment usage.
- Actively participated in daily debriefings for improved team coordination and ongoing development of best practices in the workplace.
- Fostered a positive and supportive environment for patients and their families during the surgical process.
- Built lasting professional relationships with colleagues, supervisors, and mentors that have contributed to personal growth and future career opportunities.
Student Volunteer
Operation HOPE-Vista
01.2018 - 11.2022
- Assisted with the organization and implementation of various health-related events, contributing to increased community engagement and public awareness on important topics.
- Facilitated improved access to healthcare resources for underserved populations by volunteering at free clinics and mobile health units.
- Cultivated a welcoming atmosphere for patients and visitors by assisting with wayfinding, answering questions, and providing general support as needed.
- Collaborated with fellow volunteers and medical professionals to organize health fairs, increasing awareness about preventative care measures within the community.
- Advanced knowledge of public health issues by researching relevant topics for community outreach programs.
- Gained valuable insight into patient needs through regular interaction, enabling more targeted solutions to address individual concerns effectively.
- Demonstrated strong problem-solving skills by addressing any arising logistical challenges within the hospital environment, leading to smoother daily operations.
- Promoted healthier lifestyles for residents through participation in numerous educational workshops on disease prevention and management strategies.
- Maintained accurate records of volunteer hours completed while adhering to strict confidentiality guidelines regarding patient information.
Behavior Interventionist
Autism Learning Partners
01.2019 - 02.2022
- Provided direct instruction in a variety of settings including in-home, clinic, school, and community environments.
- Helped individuals with accessing resources and recreational opportunities in the community.
- Applied reinforcement techniques to increase desirable behaviors or decrease undesirable behaviors.
- Monitored client responses to intervention strategies through continuous observation and data collection methods.
- Evaluated progress regularly, adjusting intervention plans as needed to ensure continuous improvement in student behavior.
- Attended team meetings with supervisor and family to discuss patient and progress.
- Trained fellow educators on effective behavior management techniques, fostering a supportive learning environment for all students.
- Participated in professional development opportunities to stay current on best practices in behavior intervention methodologies.
Undergraduate Research Assistant
California State University Of San Marcos
08.2019 - 03.2021
- Developed skills in various research methodologies, ensuring high-quality work across diverse projects.
- Contributed to the completion of multiple research projects, managing time effectively to meet deadlines.
- Participated in regular lab meetings, contributing valuable insights and suggestions for ongoing projects.
- Ensured compliance with ethical guidelines when working with human subjects or sensitive data sources throughout all stages of a given study.
- Organized laboratory materials and maintained equipment for efficient daily operations.
- Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.
- Applied critical thinking skills when troubleshooting issues encountered during experimentation or while interpreting results from any collected data sets.
Teacher Helper
Bear Valley Middle School
08.2019 - 12.2019
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Cultivated core values such as kindness, respect, compassion, and integrity within students.
- Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
- Contributed to increased student success by providing one-on-one support for struggling learners.
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Aided students with special needs by adapting instructional materials and providing personalized guidance throughout lessons.
- Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
- Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
Education
Bachelor of Science - Biochemistry
California State University San Marcos
San Marcos, CA05.2021
High School Diploma -
Vista High School
Vista, CA05.2016
Skills
- Social Skills Development
- Analytical Thinking
- Time Management
- Teamwork and Collaboration
- Medical terminology knowledge
- Direct Patient Care
- Critical Reflection
- Data Entry
Certification
RBT - Registered Behavior Technician
Volunteer Experience
08/01/22 - 03/15/24, Volunteer, Sacramento Street Medicine, Sacramento, CA
Languages
Spanish
Native or Bilingual
Hobbies/Interests
- Running
- Horseback Riding
- Reading and Writing
Timeline
Registered Behavior Technician
Behavioral Health Works, Inc
12.2023 - 03.2024
EMT-Basic
UC Davis
08.2023 - 12.2023
Dental Assistant/Intern
Vista Village Family Dentistry
08.2022 - 10.2023
Registered Behavior Technician
Learning Arts
08.2022 - 12.2023
Medical Assistant/Intern
Coastal Plastic Surgeons
12.2019 - 10.2023
Surgical Assistant/Undergraduate Student Intern
Scripps Mercy Hospital
12.2019 - 08.2023
Undergraduate Research Assistant
California State University Of San Marcos
08.2019 - 03.2021
Teacher Helper
Bear Valley Middle School
08.2019 - 12.2019
Behavior Interventionist
Autism Learning Partners
01.2019 - 02.2022
Student Volunteer
Operation HOPE-Vista
01.2018 - 11.2022
RBT - Registered Behavior Technician
Bachelor of Science - Biochemistry
California State University San Marcos
High School Diploma -
Vista High School
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