Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexis (Lexy) Serrano

Bonney Lake,WA

Summary

Skilled paralegal with background in supporting legal teams in fast-paced environments. Experience includes managing case preparation, conducting legal research, and drafting documents which contributed to the successful outcomes of numerous cases. Strong organizational skills, ability to communicate complex information clearly, and adept at multitasking under tight deadlines.

Overview

4
4
years of professional experience

Work History

Personal Injury/Family Law Paralegal

Van Siclen Stocks & Firkins
Auburn, WA
05.2024 - Current
  • Monitored and updated clients on case progress, including significant developments.
  • Managed discovery process, including drafting discovery documents and coordinating document production.
  • Advised clients on procedural matters related to their cases.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Proofread documents prior to filing them with courts or submitting them to opposing counsels.
  • Managed case files and documentation, ensuring accuracy and confidentiality.
  • Organized and prepared case exhibits and evidence for trial.
  • Coordinated and managed case files, ensuring all documents were accurately filed and easily accessible.
  • Provided administrative support such as answering phones or scheduling appointments.
  • Collaborated with attorneys in all stages of litigation process.
  • Scheduled and coordinated depositions, hearings, trials, and meetings.
  • Prepared demand letters and negotiated claims to ensure the best outcome for the clients

Operations Manager

Speedy Gonzalez Delivery Services
Tukwila, WA
10.2021 - Current
  • Managed scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Presented performance and productivity reports to supervisors.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.

Paralegal

Claims Management Inc
Puyallup, WA
09.2020 - 03.2023
  • Monitored and updated clients on case progress, including significant developments.
  • Advised clients on procedural matters related to their cases.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Managed case files and documentation, ensuring accuracy and confidentiality.
  • Maintained client files according to established protocols.
  • Coordinated and managed case files, ensuring all documents were accurately filed and easily accessible.

Education

Associate of Arts - Political Science

Tacoma Community College
Tacoma, WA

Skills

  • Discovery process
  • Exceptional writer
  • Case file organization
  • Client intake procedures
  • Pre-trial preparation
  • Litigation support
  • Proficient in MS office

Languages

Spanish
Native/ Bilingual

Timeline

Personal Injury/Family Law Paralegal

Van Siclen Stocks & Firkins
05.2024 - Current

Operations Manager

Speedy Gonzalez Delivery Services
10.2021 - Current

Paralegal

Claims Management Inc
09.2020 - 03.2023

Associate of Arts - Political Science

Tacoma Community College

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Alexis (Lexy) Serrano