Alexis Sertner
Cedar Knolls
Summary
Enthusiastic, detail oriented individual with a love for the fashion industry. Strong analytical, communication, and sales knowledge. Passionate about staying current on beauty and fashion trends .Experienced liaison between a company and its customers. Able to provide proficient work in a fast-paced environment. Team player with strong interpersonal skills.
Overview
10
10
years of professional experience
Work History
E-commerce Data Coordinator
Bergdorf Goodman -Neiman Marcus Group
04.2023 - Current
- Responsible for the Designer Handbags Division, guaranteeing all upcoming launches and basic styles are showcased on the website.
- Sent out recap reporting to Management, Creative and buying Teams
- Worked closely with buyers and Site Merchandisers on individual brand launches, inventory updates or any requests to increase customer experience
- Coordinated with photo studio when vendors have samples sent overseas that need to be shot quickly, team up with shoot coordinators
- Ensured all items will be photographed if vendor does not have imagery or samples, add to have inventory Shot-At-Receipt
- Followed up with vendors weekly for copy and imagery from their orders to ensure products are web ready.
Web Operations Coordinator
Bergdorf Goodman -Neiman Marcus Group
05.2022 - 04.2023
- Oversaw Beauty Division, owned product item set-up for the e-commerce website Bergorfgoomdman.com; Coordinate and communicate with 40+ luxury vendors to ensure copy information and imagery for their products is received before seasonal launch dates
- Made note in personal tracker of item set-up status for each season separated by each buyer and their brands
- Met with the Beauty Buyers on a bi-weekly basis to update them on the progress of their products getting to site and what is needed by the brand
- Troubleshoot to resolve any issues with items getting to the website or images missing/ need corrections
- Worked closely with attributions, Promotions and Marketing teams to collaborate on future launches making an organized launch for all categories
- Trained new hires in areas of where I have expertise
Sales Associate / E-commerce
Steve Madden
01.2020 - 04.2022
- Communicated with corporate to fulfill domestic online purchases
- Worked side-by-side with merchandising manager and stock lead to maintain the store's inventory
- Acted as a liaison between the company and customers
- Fulfilled and packaged orders for customers and stores through company software
Administrative Assistant-Internship
The MOMS Network and MyCancerFamily.com
06.2021 - 01.2022
- Researched ideas for new brand launches.
- Responsible for maintaining Social Media Outlets
- Organized events from startup to develop.
Office Associate
Jeff Lake Camp
06.2017 - 06.2019
- Utilized skills to manage customer service and inventory control
- Provided information to internal and external inquiries
- Coordinated and organized events for 3000+ campers
Personal Assistant
Pre-Jeans
01.2014 - 01.2015
- Assisted President of Sales with updates to market trends
- Communicated sales reports
- Constructed orderly denim displays for trade shows
- Communicated with buyers in a fast-paced environment.
Education
Bachelor of Arts -
UNIVERSITY AT BUFFALO
Buffalo, NY05.2021
Skills
- Excellent customer service
- POS and retail system knowledge
- Proficient in Microsoft Excel and Office Suite
- Time Management
- Multi-tasker
- Motivated
- Problem-Solving
- Relationship Building
Extracurricular Activities
Sigma Delta Tau (ΣΔΤ)
Timeline
E-commerce Data Coordinator
Bergdorf Goodman -Neiman Marcus Group
04.2023 - Current
Web Operations Coordinator
Bergdorf Goodman -Neiman Marcus Group
05.2022 - 04.2023
Administrative Assistant-Internship
The MOMS Network and MyCancerFamily.com
06.2021 - 01.2022
Sales Associate / E-commerce
Steve Madden
01.2020 - 04.2022
Office Associate
Jeff Lake Camp
06.2017 - 06.2019
Personal Assistant
Pre-Jeans
01.2014 - 01.2015
Bachelor of Arts -
UNIVERSITY AT BUFFALO
Similar Profiles
Maria SanchezMaria Sanchez
Stock Associate at Bergdorf GoodmanStock Associate at Bergdorf Goodman
JERRY SOLORZANOJERRY SOLORZANO
Prada/Miu Miu Operations Associate at Bergdorf GoodmanPrada/Miu Miu Operations Associate at Bergdorf Goodman
Lorna BostonLorna Boston
Salon/Operations Manager at Salon YOSHIKO At Bergdorf GoodmanSalon/Operations Manager at Salon YOSHIKO At Bergdorf Goodman
Antonia MorrisAntonia Morris
Sales Consultant at Bergdorf GoodmanSales Consultant at Bergdorf Goodman
Matthew GonzalezMatthew Gonzalez
Courier at Uber EatsCourier at Uber Eats