Alexis Shannon
Manning,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy, seeking to obtain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Autism Behavioral Institute
2023.03 - 2023.04
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Used Central Reach to document patient information, progress notes, and treatment plans.
Personal Phone Banker
MCI/ First National Bank Texas
2023.02 - 2023.03
- Improved customer satisfaction by going above-and-beyond to answer questions and offer expert support.
- Helped customers complete online banking services and assisted with user access problems such as forgotten passwords.
- Upheld strict security procedures to verify identities when completing actions for members and giving out private banking information.
- Alleviated call loads by educating customers about how to effectively navigate site tools and pages for future banking needs.
- Reconciled customer accounts and balanced daily transactions.
- Monitored accuracy of customer information in system.
- Processed customer payments and account setup charges.
Registered Behavior Technician
Independence Behavior Solutions
2022.02 - 2023.01
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Used ABA Desk to document patient information, progress notes, and treatment plans.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Trained clients to apply appropriate social skills and behavior modification techniques.
Chief Executive Officer
AVS Collection, LLC
2020.08 - 2022.09
- Established foundational processes for business operations.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Created content, formulated and created products, processed and shipped orders.
- Marketed products and social media marketing.
Registered Behavior Technician
ABA Achievements Therapy
2022.01 - 2022.03
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Worked as part of collaborative team to address changing needs of children and families.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Learned specialized behavior approaches to implement behavioral strategies.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Used Catalyst to document patient information, progress notes, and treatment plans.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Assisted clients in identifying and setting goals to promote positive behavior development.
Sales Associate
Bath And Body Works, Limited Brands
2019.10 - 2022.01
- Served as a seasonal key holder
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
Education
Bachelor of Science - Behavior Analysis, Minor In Business Management
Savannah State University
Savannah, GA05.2022
Skills
- ABA Therapy
- Detail oriented
- Decision making
- Microsoft excel
- Critical thinking
- Preparation & Research
- Verbal communication
- Business management
- Date entry
- Problem solving
- Active listening
- Microsoft Word
- Website development
- Written communication
- Data collection
- Behavioral Intervention Plans (BIP)
- Document Treatments
- Behavior Redirection
- Behavior Reduction Procedures
- Behavior Management
- Autism and Spectrum Disorders
- Positive Reinforcement Methods
- ABA Techniques
- Product Promotion
- Engaging with Diverse Customers
- Building Customer Loyalty
- Time Management
- Positive Customer Engagement
- Conflict Resolution
- Goal-Driven
- Computer Proficiency and Microsoft Office
- Product Knowledge
- Suggestive Selling
- Accounts Payable and Accounts Receivable
- Process Monitoring
- Conflict De-Escalation
- Payment Transactions
- Data Confidentiality
- Manage Customer Accounts
- Account Services
- Loan Modification
- Wire Transfer
- Banking Support
- Balance Transfers
- Solution Development
- Balance Verification and Reconciliation
- Customer Loan Processing
- Business Development
- Sales and Marketing
- Strategic Planning
- Adaptable and Flexible
Certification
- CPR Certification - March 2022 - March 2024
- Registered Behavior Technician - March 2022 - March 2023
Timeline
Registered Behavior Technician
Autism Behavioral Institute
2023.03 - 2023.04
Personal Phone Banker
MCI/ First National Bank Texas
2023.02 - 2023.03
Registered Behavior Technician
Independence Behavior Solutions
2022.02 - 2023.01
Registered Behavior Technician
ABA Achievements Therapy
2022.01 - 2022.03
Chief Executive Officer
AVS Collection, LLC
2020.08 - 2022.09
Sales Associate
Bath And Body Works, Limited Brands
2019.10 - 2022.01
Bachelor of Science - Behavior Analysis, Minor In Business Management
Savannah State University
- CPR Certification - March 2022 - March 2024
- Registered Behavior Technician - March 2022 - March 2023
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