Hi, I’m
Alexis Shipley
Tacoma,WA
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance efficiency and client satisfaction.
Overview
6
years of professional experience
Work History
Howell, Buchan, & Strong
Front Desk Receptionist, Paralegal
11.2024 - 07.2025
Job overview
- Coordinated appointment scheduling and maintained accurate records for efficient office flow.
- Handled incoming calls, directing inquiries to appropriate destinations promptly and professionally.
- Maintained office supplies inventory, ensuring availability of essential materials for daily operations.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Scheduled office meetings and client appointments for staff teams.
Tim Short Mitsubishi
Business Development Representative
01.2023 - 10.2024
Job overview
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Utilized social media platforms as an additional channel for networking and prospecting purposes, expanding the company's reach within target markets.
- Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Coordinated with internal teams such as finance, legal, and operations to streamline deal closure processes while prioritizing customer satisfaction throughout all stages of engagement.
The Cultivated Co.
Real Estate Photographer
08.2023 - 10.2023
Job overview
- Utilized advanced photography techniques to showcase properties in the best possible light, attracting potential buyers.
- Enhanced property marketability by capturing high-quality images for real estate listings.
- Elevated property listings with visually appealing virtual tours that generated increased buyer interest.
- Developed a consistent visual style across all projects, enhancing brand identity and recognition within the local market.
- Collaborated with realtors to understand their vision and deliver impactful visual content.
Olive Garden
Hostess
09.2022 - 12.2022
Job overview
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Seated patrons based on guest preferences and seating availability.
- Backed up servers by checking on tables and retrieving items for guests.
Publix
Deli Clerk
05.2022 - 08.2022
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Rocky's Wakulla
Cashier/Sales Associate
03.2019 - 02.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Wakulla High SchoolCrawfordville, FL
High school diploma
05.2020
University Overview
- Extracurricular Activities: Color Guard, Culinary Arts, School Magazine
Skills
- Cash Handling
- Cashiering
- Customer Service
- Inventory
- Retail Sales
- Sales
- Food Service
- POS
- Microsoft Office
- Communication Skills
- Host/Hostess
- Time management
- CRM Management
- Cold-calling
- Attention to detail
- Scheduling
- Administrative support
- Work prioritization
- Office management
- Proficient in MS office
- Document preparation
- File organization
- Proofreading
- File pleadings
- Deadline monitoring
Timeline
Front Desk Receptionist, Paralegal
Howell, Buchan, & Strong
11.2024 - 07.2025
Real Estate Photographer
The Cultivated Co.
08.2023 - 10.2023
Business Development Representative
Tim Short Mitsubishi
01.2023 - 10.2024
Hostess
Olive Garden
09.2022 - 12.2022
Deli Clerk
Publix
05.2022 - 08.2022
Cashier/Sales Associate
Rocky's Wakulla
03.2019 - 02.2022
Wakulla High School
High school diploma