Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Alexis Shipley

Clarksville,TN

Summary

Motivated with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
years of professional experience

Work History

Tim Short Mitsubishi

Business Development Representative
01.2023 - Current

Job overview

  • Reviewed client concerns and recommended appropriate changes to supervisors.
  • Utilized social media platforms as an additional channel for networking and prospecting purposes, expanding the company's reach within target markets.
  • Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth.
  • Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
  • Coordinated with internal teams such as finance, legal, and operations to streamline deal closure processes while prioritizing customer satisfaction throughout all stages of engagement.

The Cultivated Co.

Real Estate Photographer
08.2023 - 10.2023

Job overview

  • Utilized advanced photography techniques to showcase properties in the best possible light, attracting potential buyers.
  • Enhanced property marketability by capturing high-quality images for real estate listings.
  • Elevated property listings with visually appealing virtual tours that generated increased buyer interest.
  • Developed a consistent visual style across all projects, enhancing brand identity and recognition within the local market.
  • Collaborated with realtors to understand their vision and deliver impactful visual content.

Olive Garden

Hostess
09.2022 - 12.2022

Job overview

  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.
  • Backed up servers by checking on tables and retrieving items for guests.

Publix

Deli Clerk
05.2022 - 08.2022

Job overview

  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Rocky's Wakulla

Cashier/Sales Associate
03.2019 - 02.2022

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Wakulla High School
Crawfordville, FL

High school diploma
05.2020

University Overview

  • Extracurricular Activities: Color Guard, Culinary Arts, School Magazine

Skills

  • Cash Handling
  • Cashiering
  • Customer Service
  • Inventory
  • Retail Sales
  • Sales
  • Food Service
  • POS
  • Microsoft Office
  • Communication Skills
  • Host/Hostess
  • Time management
  • Office experience
  • CRM Management
  • Cold-calling

Timeline

Real Estate Photographer

The Cultivated Co.
08.2023 - 10.2023

Business Development Representative

Tim Short Mitsubishi
01.2023 - Current

Hostess

Olive Garden
09.2022 - 12.2022

Deli Clerk

Publix
05.2022 - 08.2022

Cashier/Sales Associate

Rocky's Wakulla
03.2019 - 02.2022

Wakulla High School

High school diploma

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Alexis Shipley