Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ALEXIS SHORT

Fredericksburg,VA

Summary

I strive to provide excellent products, well-versed in working according to orders and guidelines, as well as extensive knowledge of culinary cutting methods, as well as costumer experience, I can handle very well under high pressure and am always open to new things! As well I am Open to working on a flexible schedule. Besides Sunday due to religion.

Overview

6
6
years of professional experience

Work History

Line Cook Supervisor

Hooters
01.2024 - Current
  • Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
  • Conducted regular equipment maintenance checks, identifying potential issues early to minimize downtime during peak hours.
  • Collaborated with management to set performance standards, leading to a more consistent dining experience for guests.
  • Implemented new recipes, refining existing offerings through taste tests and feedback sessions with culinary team members.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Plated and presented all dishes to match established restaurant standards.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Supervised food presentation and plating to enhance visual appeal.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Served consistent portions following recipes and control standards.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Monitored food quality at all stages of production, ensuring consistently high standards were met across all dishes served.
  • Managed vendor relationships effectively, securing competitive pricing on high-quality ingredients while minimizing supply disruptions.
  • Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
  • Contributed to menu development, incorporating seasonal ingredients for innovative dish offerings.
  • Actively participated in the hiring process, selecting top talent to contribute positively to the culinary team''s performance.

Cook

Red Robin Gourmet Burgers and Brews
02.2022 - 01.2024
  • I'm in charge of stock rotation and control to keep the kitchen and larder well stocked
  • Kept stations stocked and ready to use to maximize productivity
  • Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods
  • Strived for continuous improvement and worked as part of a team
  • Taught new employees about proper food preparation, storage, kitchen equipment use, sanitation, and safety
  • Made the same dishes several times a day with the same level of care, attention to detail, and quality
  • Precooked items such as chicken and burger meat to reduce wait times during the lunch and dinner rushes during slow periods
  • Changed and sanitized all cutting boards, benches, and surfaces between tasks to avoid cross-contamination
  • Quickly received food orders from cashiers and cooked items in order to finish the entire order and serve it hot

Crew Member

Five Guys
04.2022 - 12.2022
  • Stored food trays in refrigerated storage cabinets or placed them over food warmers for immediate service
  • Cleanliness, Customer Service, and Food Preparation
  • Taking customer orders
  • Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods
  • Work in a team in the kitchen and prepare food
  • Keeping track of food expiration dates

Operated buffers, steamers, hoses, vacuums, and other equipment

Jack's Car Wash
02.2020 - 07.2022
  • Operated buffers, steamers, hoses, vacuums, and other equipment to meet service expectations
  • Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products
  • Used scrapers, brushes, and cleaners to remove layered on dirt, mud, or debris
  • Customer questions about pricing, products, procedures, and materials used were answered by me
  • Greeted customers and directed them to the car wash and detailing area

Crew Member

Tropical Smoothie
04.2019 - 12.2019
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Followed food safety practices and sanitation guidelines.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
  • Collaborated with team members to ensure seamless coordination during peak service hours.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
  • Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
  • Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
  • Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
  • Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Plated and presented food following chef requirements.
  • Transported food items from storage areas to kitchen for prepping.
  • Followed recipes and chef instructions to prepare food correctly.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Trained new staff on food preparation and safety procedures.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Stocked and rotated food items according to expiration dates.
  • Maintained composure and work quality while under stress.
  • Assisted in setting up and breaking down kitchen stations.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Monitored food temperature, discarding items not stored correctly.
  • Lifted and carried heavy materials.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Pushed, pulled and transported large loads and objects.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained high personal grooming standards and uniform presentation.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adapted to different kitchen stations as needed, showcasing versatility and broad skill set.
  • Implemented new cleaning protocols, resulting in cleaner and more organized kitchen environment.

Education

High School -

Massaponax High School
Fredericksburg, VA
05.2023

Skills

  • Order delivery practices
  • Food spoilage prevention
  • Food preparation
  • Customer service
  • Team standards
  • Knife Skills
  • Food Preparation
  • Complaint Handling
  • Social Media
  • CRM Software
  • Team Collaboration
  • Customer Engagement
  • Online chat and email
  • Relationship Building
  • Call center experience
  • Shipment Tracking
  • Customer Relationship Management
  • Call Control
  • Public Speaking
  • Client Engagement
  • Payment management
  • Team training and development
  • Customer Needs Assessment
  • Shipping coordination
  • Product Sales
  • Company policy adherence
  • Marketing
  • Issue Escalation
  • Sales growth initiatives
  • Email management
  • Customer outreach
  • Research capabilities
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Problem-solving skills
  • Time Management
  • Problem-solving abilities
  • Calm and Professional Under Pressure
  • Reliability
  • Excellent Communication
  • Understanding Customer Needs
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Effective Communication
  • Decision-Making
  • Problem Resolution
  • Teamwork skills
  • Customer Relations
  • Phone Etiquette

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.

Timeline

Line Cook Supervisor

Hooters
01.2024 - Current

Crew Member

Five Guys
04.2022 - 12.2022

Cook

Red Robin Gourmet Burgers and Brews
02.2022 - 01.2024

Operated buffers, steamers, hoses, vacuums, and other equipment

Jack's Car Wash
02.2020 - 07.2022

Crew Member

Tropical Smoothie
04.2019 - 12.2019

High School -

Massaponax High School

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