Summary
Overview
Work History
Education
Skills
Timeline
Server

Alexis Shropshire

Sever
Calhoun,GA

Summary

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Outgoing Job Title with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Friendly Job Title with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Service-oriented Job Title with Number years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.

Upbeat Job Title with outstanding coordination and memorization skills. Number-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience

Work History

Server

Kobe Steak & Sushi
Cartersville, GA
01.2022 - 05.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items and recorded order information.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Served Type, Type and Type beverages and offered refills.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Checked over Number daily IDs to verify ages and uphold State liquor laws.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Part Time Manager

Rue 21
Fort Oglethorpe, GA
11.2021 - 01.2022
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Developed and maintained relationships with customers and suppliers through account development.

Server

Okinawa Hibachi And Sushi Of Adairsville Ga
Adairsville, GA
05.2021 - 11.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
  • Answered customers' questions, recommended items and recorded order information.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Served Type, Type and Type beverages and offered refills.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked over Number daily IDs to verify ages and uphold State liquor laws.

Education

High School Diploma -

LaFayette High School, LaFayette, Ga, US
LaFayette, GA
05.2020

Skills

  • Food and Beverage Service
  • Able to Lift 30 Pounds
  • Dining Room Cleaning and Upkeep
  • Age Verification
  • Team Player
  • Special Requests and Substitutions
  • Warm and Friendly
  • Cool Under Pressure
  • Transactions and Cash Handling
  • Order Accuracy and Delivery
  • Customer Service and Rapport
  • High-Volume Dining
  • Table Bussing
  • Contamination Prevention
  • Guest Inquiries
  • Patron Experiences
  • Dish Preparation
  • Special Dietary Requirements
  • Course Suggestions
  • Hospitality Service Expertise
  • Bill Computation
  • Guest Seating Arrangements
  • Guest Satisfaction
  • Identification Requirements
  • Dining Room Monitoring
  • Taking Reservations
  • Check Payment Processing
  • Table Setting Arrangements
  • Beverage Preparation
  • Waiting Tables
  • Stocking and Replenishing
  • Suggestive Selling
  • Guest Accommodations
  • Greeting and Seating Guests
  • Energetic and Outgoing
  • Table Preparation
  • Assigning Tables
  • Wine and Liquor Service
  • Bussing Experience
  • Phone Inquiries
  • Operational Efficiency and Safety
  • Guest Flow
  • Reservation Software
  • Courteous Phone Demeanor
  • Food Preparation and Safety
  • Condiment Refilling
  • Patron Engagement
  • PCI (Payment Card Industry)
  • Cash Register Operations
  • Process Monitoring
  • Table Monitoring and Turnover
  • Tableside Service
  • Adaptable and Flexible
  • To-Go Order Preparation
  • Drink Consistency

Timeline

Server

Kobe Steak & Sushi
01.2022 - 05.2022

Part Time Manager

Rue 21
11.2021 - 01.2022

Server

Okinawa Hibachi And Sushi Of Adairsville Ga
05.2021 - 11.2021

High School Diploma -

LaFayette High School, LaFayette, Ga, US
Alexis ShropshireSever