Alexis Shull-Saunders
Mount Pleasant,IA
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Private Caregiver
Self
09.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living activities for improved quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed patient medications, ensuring accurate dosages and timely administration.
- Promoted client independence through encouragement and assistance in self-care tasks when appropriate.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.
- Educated family members about caregiving techniques for continuity of care during caregiver absences or transitions between shifts.
Owner
Self
08.2022 - 09.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Administrative Assistant
Burlington Neurology and Sleep Clinic LLC.
01.2019 - 12.2020
- Providing effective administrative or clerical support to the healthcare as well as assisting senior medical administrator in delivering appropriate support to patients
- Assisting with interviewing patients prior to appointments for medical or case histories as well as maintaining confidentiality of records
- Ordering and stocking medical equipment and office supplies as per requirement
- Scheduling and coordinating patients' appointments as well as processing insurance claims and payments in compliance with established medical policies and regulations
- Assisting administrators and management teams in handling staffing and patient care related issues as well as developing and implementing efficient medical procedures
- Preparing and distributing daily appointment schedules to doctors and other healthcare staff as well as assuming responsibility for the scheduling of medical operations
- Be in contact with patients insurance providers and obtain correct information for claims
- Report accounts receivable for various clinics
- Collect payments in person or over the phone for copayments or outstanding bills/Collections
- I am efficient in scanning patient documents and ensuring that all medical documents are placed in the correct EHR
Direct Support Professional
Optimae LifeServices
02.2018 - 08.2018
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
Private Caregiver
Self
08.2017 - 02.2018
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
Housekeeper
AmericInn Lodge & Suites
06.2017 - 08.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
Some college - Nursing
Southeastern Community College
West Burlington, IAHigh school diploma or GED -
Danville Community School
Danville05.2010
Skills
- Phone etiquette
- EMR systems
- Computer skills
- Medical administrative support
- Medical receptionist
- Customer service
- Data entry
- Communication skills
- Patient Care
- Housekeeping Duties
- Emotional Support
- Compassionate Caregiving
- Empathy Display
- Organizational abilities
- Medical Equipment Operation
- Client documentation
- Personal Hygiene Assistance
- Transportation Services
- Care plan assessment
- Progress Documentation
- Physical therapy assistance
- Fall prevention
- Dependable and Responsible
- Daily living assistance
- Direct Patient Care
- Multitasking and Organization
- Patient Companionship
- Strong Ethics
- Problem-Solving
- Verbal and written communication skills
- Medical record-keeping
- Dementia Care
Certification
Driver's License, 10/01/21, 10/31/29
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Home health aide skills, Proficient, 05/01/22
Timeline
Private Caregiver
Self
09.2023 - Current
Owner
Self
08.2022 - 09.2023
Administrative Assistant
Burlington Neurology and Sleep Clinic LLC.
01.2019 - 12.2020
Direct Support Professional
Optimae LifeServices
02.2018 - 08.2018
Private Caregiver
Self
08.2017 - 02.2018
Housekeeper
AmericInn Lodge & Suites
06.2017 - 08.2017
Some college - Nursing
Southeastern Community College
High school diploma or GED -
Danville Community School