Dynamic Qualified Intellectual Disability Professional with extensive experience at Therapeutic Living Centers for the Blind. Proven expertise in quality assurance and program evaluation, alongside strong staff supervision and performance management skills. Successfully managed budgeting and compliance, ensuring optimal service delivery and advocating for clients' needs in multidisciplinary settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Qualified Intellectual Disability Professional
Therapeutic Living Centers for the Blind
Reseda, CA
04.2021 - Current
- Supervise and lead a multidisciplinary team to ensure individualized program plans (IPPs) and behavioral interventions are followed effectively.
- Conduct regular audits and quality assurance checks to ensure program effectiveness and regulatory compliance.
- Lead monthly meetings with staff to assess IPP progress, set performance goals, and review consumer development.
- Manage budgeting and expense tracking for household and client-related needs, ensuring financial sustainability.
- Oversee HR functions including staff scheduling, payroll submission, onboarding, and ongoing training.
- Train staff on behavioral protocols, care standards, and quality expectations for consistent service delivery.
- Serve as liaison with families, agencies, and consultants, advocating for clients' medical, behavioral, and developmental needs.
- Ensure timely reporting of incidents and maintain quality assurance through accurate and timely documentation.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
Collaborated with healthcare providers to obtain required patient information for accurate insurance verification.
Expedited claim processing by promptly obtaining necessary pre-authorizations for medical procedures.
Behavioral Specialist
Lancaster School District
Lancaster, CA
01.2019 - 03.2021
- Assisted with implementation and evaluation of behavioral programs in line with district expectations and compliance standards.
- Conducted quality assurance checks to ensure accurate data collection and behavioral documentation.
- Supported students and staff in achieving IEP goals using ABA, DTT, and Non-Violent Crisis Intervention techniques.
- Maintained communication and documentation aligned with school and state quality and privacy standards.
Direct Support Staff / Educator
Roads to Independence Inc
Lancaster, CA
06.2016 - 03.2018
- Supervise and lead a multidisciplinary team to ensure individualized program plans (IPPs) and behavioral interventions are followed effectively.
- Conduct regular audits and quality assurance checks to ensure program effectiveness and regulatory compliance.
- Lead monthly meetings with staff to assess IPP progress, set performance goals, and review consumer development.
- Manage budgeting and expense tracking for household and client-related needs, ensuring financial sustainability.
- Oversee HR functions including staff scheduling, payroll submission, onboarding, and ongoing training.
- Train staff on behavioral protocols, care standards, and quality expectations for consistent service delivery.
- Serve as liaison with families, agencies, and consultants, advocating for clients' medical, behavioral, and developmental needs.
- Ensure timely reporting of incidents and maintain quality assurance through accurate and timely documentation.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
Collaborated with healthcare providers to obtain required patient information for accurate insurance verification.
Expedited claim processing by promptly obtaining necessary pre-authorizations for medical procedures.
Education
Master of Studies in Law (MSL) - Healthcare Compliance & Human Resource Compliance
University of Southern California
Los Angeles, CA
01.2026
Bachelor of Sociology - undefined
Southern New Hampshire University
05.2021
Associate of Liberal Arts - Social Sciences
Antelope Valley College
05.2019
Skills
- Quality Assurance & Program Evaluation
- Budgeting & Financial Oversight
- Staff Supervision & Performance Management
- Healthcare & HR Compliance
- Behavioral Health & ABA Techniques
- Regulatory Compliance & Incident Reporting
- Timekeeping, Payroll, and Scheduling
- Microsoft Office & Case Management Systems
Medical Terminology Familiarity
Certification
- DSP 1 & 2
- ARF Administrator Certification
- CPR & First Aid Certified
- CDL
- Ongoing Professional Development in Quality Assurance, Budgeting, and Compliance
Timeline
Qualified Intellectual Disability Professional
Therapeutic Living Centers for the Blind
04.2021 - Current
Behavioral Specialist
Lancaster School District
01.2019 - 03.2021
Direct Support Staff / Educator
Roads to Independence Inc
06.2016 - 03.2018
Master of Studies in Law (MSL) - Healthcare Compliance & Human Resource Compliance
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Qualified Intellectual Disability Professional at New Horizons: Serving Individuals with Special NeedsQualified Intellectual Disability Professional at New Horizons: Serving Individuals with Special Needs