Open To Work
Alexis Sigler
Wood River,IL
Overview
9
9
years of professional experience
Work History
Operations Admin
Allied Group
Berkeley, MO
11.2025 - Current
- Coordinate daily operations and ensure efficient workflow across numerous departments.
- Establish performance metrics to evaluate operational efficiency and guide team objectives.
- Develop and maintain filing systems to ensure document organization.
- Delegate work to staff, setting priorities and goals.
- Engage customers in conversation and effectively determine needs and requirements.
Field Service Technician
NCR Voyix
St Louis, MO
01.2025 - 11.2025
- Installed, maintained, and repaired self-checkout systems, kiosks, and other equipment for retail and restaurant clients.
- Troubleshot on-site to fix hardware and software issues, to keep systems running smoothly, and to reduce downtime.
- Applied computer, software, and electronic knowledge to diagnose and resolve technical problems.
- Documented service work and solutions to ensure accurate tracking for future reference.
Data Governance Analyst
Charles Schwab
Chicago, IL
05.2023 - 12.2023
- Updated Active Directory attributes and decommissioned groups to strengthen data governance.
- Performed periodic audits on user accounts to ensure compliance with company policies.
- Resolved client issues by monitoring a ticket queue, ensuring uninterrupted availability of IAM processes and services, while meeting established SLAs.
- Managed user authentication and authorization to safeguard data access.
Information Security Analyst
Charles Schwab
Chicago, IL
05.2021 - 12.2022
- Managed user access across enterprise applications using Active Directory, Microsoft Exchange, PowerShell, and Oracle.
- Created security groups to administer Role-Based Access Controls (RBAC).
- Responsible for training new hires in IAM tools and applications.
- Utilized PowerShell and Active Directory to disable and/or delete inactive Windows administrative IDs.
Security Operations Center Analyst
Alliant Credit Union
Chicago, IL
03.2020 - 12.2020
- Monitored network traffic to detect suspicious activities or policy violations.
- Created weekly reports on security issues for senior management review.
- Analyzed system logs and identified potential threats or risks.
- Created thorough, well-written documentation of processes for auditors.
Identity and Access Management Analyst
Alliant Credit Union
Chicago, IL
09.2019 - 03.2020
- Verified accuracy of employee onboarding and offboarding processes by cross-referencing multiple reports.
- Collaborated with multiple teams to drive the design and automation of requests for various administrative accounts across multiple domains.
- Maintained accurate records of all data collected during analysis processes.
Cyber Security Analyst
Intermountain Healthcare
Salt Lake City, UT
11.2018 - 06.2019
- Utilized IAM tools such as LDAP, Active Directory, Oracle, PuTTY, and web-based applications.
- Delivered IAM support, resolving complex issues across multiple identity systems.
- Ensured secure handling of caregiver data, in compliance with regulations.
Help Desk Agent
Defense Information Systems Agency
Scott Air Force Base, IL
11.2016 - 06.2018
- Trained new hires on various in-house tools required to perform job requirements.
- Maintained a knowledge base of commonly asked questions and their solutions.
- Created support tickets for military and government personnel, assisting multiple departments and bases globally.
Education
High School Diploma -
Wesclin Sr High School
Trenton, ILSkills
- Active Directory
- Microsoft Excel
- Information Security
- ServiceNow
- Problem Solving
- IAM
- Remedy ITSM
- PowerShell
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Operations Admin
Allied Group
11.2025 - Current
Field Service Technician
NCR Voyix
01.2025 - 11.2025
Data Governance Analyst
Charles Schwab
05.2023 - 12.2023
Information Security Analyst
Charles Schwab
05.2021 - 12.2022
Security Operations Center Analyst
Alliant Credit Union
03.2020 - 12.2020
Identity and Access Management Analyst
Alliant Credit Union
09.2019 - 03.2020
Cyber Security Analyst
Intermountain Healthcare
11.2018 - 06.2019
Help Desk Agent
Defense Information Systems Agency
11.2016 - 06.2018
High School Diploma -
Wesclin Sr High School