Alexis Silva
San Antonio
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Diligent worker eager to take on challenging tasks and support the team. Bringing many years of experience. Safety-conscious and quality-minded, committed to ensuring efficient and effective completion of all assigned duties.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Maintenance Technician
Valvoline Instant Oil Change
San Antonio
03.2022 - 10.2023
- Conducted regular inspections to identify potential issues and ensure equipment functionality
- Managed inventory of spare parts, tools, and supplies to support efficient workflow
- Trained new technicians on proper procedures for equipment installation, troubleshooting, and repair
- Maintained cleanliness and organization of maintenance workshop area to optimize efficiency
- Provided excellent customer service by promptly addressing tenant concerns related to maintenance issues
- Performed routine oil changes and lubrication services for a wide range of vehicles
- Utilized industry-specific tools and equipment to complete oil and lube services efficiently
- Maintained accurate records of all completed services, including type of oil used, filter replacements, and mileage
- Inspected vehicles for any signs of leaks or damage during the oil change process
- Recommended additional maintenance or repairs based on vehicle manufacturer guidelines
- Collaborated with service advisors to provide customers with detailed explanations of recommended services
- Ensured customer satisfaction by delivering high-quality workmanship and exceptional customer service
- Performed tire rotations as part of regular vehicle maintenance procedures
- Conducted basic vehicle inspections to identify potential issues or areas requiring further attention
- Assisted technicians with more complex repair tasks when needed
- Provided recommendations for appropriate motor oils based on vehicle specifications
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Assisted customers with service recommendations based on vehicle condition.
- Educated customers about tire maintenance and safety practices clearly.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
- Inspected tires and checked tire pressure to ensure proper inflation levels.
- Ensured that shop area was clean at all times including floors, walls, tools and equipment.
- Tested batteries in order to determine their state of charge.
- Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Installed new windshield wiper blades and checked tire pressure.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
- Greeted customers in a friendly manner upon arrival at the service station.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Non-CDL Driver
1800GotJunk
San Antonio
03.2019 - 06.2022
- Operated box trucks for efficient transportation of junk removal items.
- Loaded and unloaded materials according to safety protocols and company standards.
- Communicated with customers to confirm appointment details and service expectations.
- Maintained accurate records of daily routes and completed jobs for tracking purposes.
- Assisted team members in organizing junk and ensuring proper disposal methods.
- Provided excellent customer service during on-site interactions with clients.
- Conducted vehicle inspections to ensure safety and compliance before each shift.
- Inspected vehicles prior to use for safety purposes.
- Assisted with loading and unloading cargo from delivery vehicle.
- Collected payments for goods delivered or unloaded.
- Complied with all applicable traffic laws and regulations when driving on public roads.
- Monitored fuel levels, oil levels, and tire pressure for optimal performance.
- Communicated effectively with customers regarding delivery status updates.
- Stayed up-to-date on new routes, destinations, and traffic patterns as needed.
- Maintained accurate records of deliveries, including signature confirmation.
- Followed established safety guidelines while operating company vehicles.
Crew Member
Chipotle Mexican Grill
San Antonio
03.2018 - 05.2019
- Maintained cleanliness of the kitchen and dining areas throughout shifts.
- Operated kitchen equipment, including grills, ovens, and fryers efficiently.
- Collaborated with team members to ensure smooth service during peak hours.
- Followed safety and sanitation guidelines to ensure a safe work environment.
- Stocked ingredients and supplies to maintain adequate inventory levels.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Maintained an organized work area to ensure efficient operations.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Directed patrons to restrooms and other amenities within facility.
- Prepared ingredients by washing, chopping, and measuring for daily menu items.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Checked freshness of food and ingredients prior to use.
- Organized walk-in coolers and freezers according to established guidelines.
Sandwich Artist
Subway
San Antonio
02.2016 - 03.2018
- Managed inventory levels of bread, meats, cheeses, and vegetables to prevent shortages or wastage
- Completed opening, closing, and shift change tasks by following company guidelines.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Monitored temperature of freezers and coolers throughout shift.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Informed customers of regular deals or monthly specials to upsell orders.
- Answered guest questions, delivering most accurate, and updated information available.
- Upsold additional items to increase store profits.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Achieved increase in upselling by recommending additional toppings or sides to customers
- Trained staff on proper food handling techniques including temperature control measures
- Increased customer satisfaction ratings through friendly interactions and attentive service
- Maintained a clean work area throughout the shift by regularly sanitizing surfaces and equipment
- Demonstrated strong communication skills when interacting with diverse groups of customers
- Ensured accurate labeling of prepared sandwiches for easy identification by customers or delivery personnel
- Assisted in training new employees on sandwich preparation techniques and company policies
- Handled food products safely by following proper storage procedures and expiration date monitoring
- Adhered to portion control guidelines when adding toppings, condiments, or sauces on sandwiches
- Collaborated with team members to maintain a smooth workflow during busy periods
- Managed inventory levels of ingredients and supplies to ensure availability during peak hours
- Operated cash register accurately for order processing, handling payments, and providing change to customers
- Provided exceptional customer service by greeting customers, taking orders, and answering inquiries about menu items
- Prepared fresh sandwiches according to customer specifications and preferences.
- Managed inventory levels and restocked supplies as needed during shifts.
- Provided excellent customer service by greeting and assisting patrons promptly.
- Operated cash register efficiently, handling transactions accurately and swiftly.
Education
High school diploma -
Lanier High School
San Antonio, TXSkills
- Maintenance
- Supervising Experience
- Automotive diagnostics
- Stocking
- Sales
- Hand tools
- Delivery driver experience
- Cooking
- Forklift
- Materials Handling
- Organizational Skills
- Construction
- Outdoor work
- Restaurant experience
- Vehicle Maintenance
- Flatbed
- Guest services
- Customer service
- Cash register
- Shift management
- Tire service
- Kitchen Experience
- Leadership
- Mechanic experience
- Food Preparation
- Brake Repair
- Warehouse Experience
- Automotive repair
- Packaging
- Cleaning
- Mechanical knowledge
- Cash handling
- Manufacturing
- Driving
- Heavy equipment operation
- Air conditioning
- Heavy lifting
- Excavator
- Assembly
- Shipping & Receiving
- Climbing
- Automotive service
- Load & unload
- Analysis skills
- Retail sales
- Order Picking
- Pallet Jack
- Attention to detail
- Inventory management
- Vehicle inspection
- Tire installation
- Wheel balancing
- Battery testing
- Coolant flushes
- Drive belt inspection
- Automotive lift operation
- Battery replacements
- Filter replacement mastery
- Tire rotations
- Oil change expertise
- Transmission service proficiency
- Brake inspection proficiency
- Tire damage repair
- Tire changing and rotation
- Vehicle diagnostics
- Time management
- Problem solving
- Forklift operations
- Warehouse operations
- Multitasking and organization
- Loading and unloading
- Palletizing
- Framing experience
- Job site cleanup
- Concrete work
- Rebar tying
- Truck loading and unloading
- Willingness to learn
- Debris removal
- Trash collection
- Ditch digging
- Fence building
- Safety awareness
- Strong work ethic
- Deadline oriented
- Multitasking
- Masonry work
- Concrete finishing
- Wooden formworks
- Concrete laying
- Framing
Certification
- Forklift Certification, 08/24, 08/27
- Rough Terrain Forklift Certification, 08/24, 08/27
- Pallet Jack Certification
- Driver's License, Non-CDL Class C
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Maintenance Technician
Valvoline Instant Oil Change
03.2022 - 10.2023
Non-CDL Driver
1800GotJunk
03.2019 - 06.2022
Crew Member
Chipotle Mexican Grill
03.2018 - 05.2019
Sandwich Artist
Subway
02.2016 - 03.2018
High school diploma -
Lanier High School