Alexis Smith
Raleigh,NC
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Rex Vascular Specialists
06.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized incoming and outgoing mail in a clear and concise manner
- Generated reports and logged patient information for reliable records.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Certified Medical Assistant/Administrative Assistant
Saleeby and Wessels Proctology
04.2014 - 06.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient confidentiality
Medical Assistant/Receptionist
Capital Area Ob/Gyn
12.2012 - 04.2014
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Improved office organization by maintaining accurate patient records and filing systems.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing procedure rooms and sterilizing instruments.
Education
Diploma - Medical Assisting
Living Arts College
Raleigh, NC05.2013
High School Diploma - undefined
Southeast Raleigh High School
Raleigh, NC05.2011
Skills
- Data entry
- Microsoft Word
- Time management
- File organization
- Microsoft Excel
- Microsoft outlook
- Filing
- Customer relations
- Clerical support
- Scheduling
Certification
- CPR Certification August2019 to August2023
- Certified Clinical Medical Assistant (CCMA) May2021 to May2023 Certification ID: J2F6R7H4
Timeline
Administrative Assistant
Rex Vascular Specialists
06.2021 - Current
Certified Medical Assistant/Administrative Assistant
Saleeby and Wessels Proctology
04.2014 - 06.2021
Medical Assistant/Receptionist
Capital Area Ob/Gyn
12.2012 - 04.2014
High School Diploma - undefined
Southeast Raleigh High School
- CPR Certification August2019 to August2023
- Certified Clinical Medical Assistant (CCMA) May2021 to May2023 Certification ID: J2F6R7H4
Diploma - Medical Assisting
Living Arts College
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