Alexis Smith
Social Worker
Chattanooga,TN
Overview
2022
2022
years of professional experience
Work History
Business Owner
Royal Queen of Cleanin LLC
- Fostered strong client relationships through exceptional communication and dedicated service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Implemented measures to uphold a secure workplace through consistent safety protocol enforcement.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Trained and motivated employees to perform daily business functions.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Pioneered customer feedback system, utilizing insights to refine products and services continually.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated relationships through positive customer interactions.
- Adhered to professional house cleaning checklist.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
Residential Cleaner
Two Maids & A Mop Franchising
07.2020 - 02.2022
- Utilized specialized equipment such as steam cleaners or carpet shampooers to address specific client requirements effectively.
- Communicated effectively with clients regarding specific needs or concerns related to their home''s cleanliness and organization.
- Received positive feedback from clients due to attention to detail and commitment to exceeding expectations.
- Maintained a clean and organized appearance for client homes, ensuring maximum comfort and ease of use.
- Conducted routine inspections of client homes to identify areas requiring additional attention or repair services.
- Reduced allergens and improved indoor air quality through regular dusting and vacuuming tasks.
- Provided exceptional laundry care, including washing, drying, folding, ironing, and organizing clothing items for clients.
Education
Associate In Social Work -
Chattanooga State Community College
Chattanooga, TNSkills
Owns a cleaning company since 2022
Timeline
Residential Cleaner
Two Maids & A Mop Franchising
07.2020 - 02.2022
Business Owner
Royal Queen of Cleanin LLC
Associate In Social Work -
Chattanooga State Community College
Similar Profiles
Kate SuttonKate Sutton
Founder and Manager at Commercial Cleaning Business – Oamaru Commercial CleaninFounder and Manager at Commercial Cleaning Business – Oamaru Commercial Cleanin
Dieysha BanksDieysha Banks
Sous Chef at Queen Eats and Royal TreatsSous Chef at Queen Eats and Royal Treats
Ali AlsarairehAli Alsaraireh
Perfusionist Adult & Pediatric at Jordanian Royal Medical Services / Al-Hussein Medical Center / Queen Alia Heart InstitutePerfusionist Adult & Pediatric at Jordanian Royal Medical Services / Al-Hussein Medical Center / Queen Alia Heart Institute
Mallari Wilson SmithMallari Wilson Smith
Home Health Caregiver at IndependentHome Health Caregiver at Independent
Matty MillerMatty Miller
Commercial Pool Technician/Management at Ritchie Pools & SpasCommercial Pool Technician/Management at Ritchie Pools & Spas