Dynamic Audio-Visual Technician with proven track record at Georgetown University, skilled in troubleshooting and orchestrating AV equipment for successful events.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Audio-Visual Technician
Georgetown University, School of Medicine
Washington
02.2018 - 06.2026
Classroom/Event Support: Set up and manage projectors, screens, microphones, speakers, and video conferencing systems, ensuring smooth operation for lectures, conferences, and live events.
Technical Troubleshooting: Diagnose and resolve audio/visual issues during events and in classrooms, often acting as the first point of contact for technical failures.
Event Coordination: Collaborated with event planners to identify and fulfill AV requirements, contributing to successful execution of special functions.
User Training: Instructed faculty, students, and guests on operation of AV equipment, enhancing user confidence and event execution.
Maintenance & Installation: Perform routine maintenance, firmware updates, and minor repairs on equipment to ensure optimal performance.
Security Escort
Temporary Solutions Inc.
Washington
01.2013 - 02.2018
Executed protective services and escort duties to ensure safety of personnel and assets.
Secured positive control of approved individuals awaiting clearance to maintain security protocols.
Managed the initiation, update, tracking, and closure of incident/support requests.
Collaborated with public and government personnel to resolve inquiries and enhance communication.
Medical Receptionist Intern
Med One Urgent Care
Bethesda
01.2016 - 03.2016
Ensured accuracy of client insurance and billing records, supporting smooth operations.
Processed claims and scheduled appointments, ensuring timely access to patient care.
Assisted with office bookkeeping and administrative tasks, including filing and scanning, to maintain organized records.
Education
Computer Science Technology Degree -
UDC Community College
Washington, DC
08.2018
Medical Office Administration Diploma -
Prospect College
Washington, DC
03.2016
Help Desk Professional Diploma -
Career Technical Institute
Washington, DC
05.2015
Skills
Audio-visual equipment management
Troubleshooting expertise
Event management
Customer management
Problem solving
Attentive to detail
Written communication
Excellent work ethic
Project coordination
Certification
Health Insurance and Portability Accountability Act (HIPAA), 01/01/16
Occupational Safety and Health Administration (OSHA), 01/01/16