Alexis Souleyrette

Restaurant Team Member

Pizza Plus Inc

02.2017 - Current

Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Supported management by assisting with inventory control measures, reducing waste costs over time.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.
Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Assisted in the ongoing improvement of restaurant operations by providing constructive feedback during team meetings or one-on-one sessions with managers.
Greeted guests pleasantly and answered menu questions.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Operated register to process payments and collect cash payment for order totals.
Used cash registers and calculators to prepare bills, accept payments and make change.
Cultivated warm relationships with regular customers.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Trained new employees by demonstrating tasks and coaching during daily activities.
Used proper techniques to prepare food and ingredients.
Prepared food orders.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Supported sales efforts by suggestively upselling food items and increasing check averages.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cleaned and organized kitchen, dining and service areas.
Greeted customers and answered inquiries regarding menu items and specials.
Demonstrated knowledge of menu items and corresponding ingredients.
Processed customer payments and balanced cash drawers.
Verified prepared food met standards for quality and quantity before serving to customers.
Kept register accurate through correct billing, payment processing, and cash management practices.
Utilized POS system to receive and process food and beverage orders.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Stored food in designated containers and storage areas to prevent spoilage.
Adjusted food preparation methods in accordance with customer requests.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Portioned and wrapped food to place directly on plates for service to patrons.
Distributed food to waiters and waitresses to serve to customers.
Observed diners to respond to additional requests and determine when meal completed.
Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

Summary

Overview

Work History

Teacher's Assistant

Restaurant Team Member

Education

Bachelor of Arts - Education

Skills

Languages

Additional Information

Timeline

Teacher's Assistant

Restaurant Team Member

Bachelor of Arts - Education

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