Alexis Sparrow
Concordia,KS
Summary
I would like to find a position that will challenge personally and professionally. Enjoy working with the public and would like to find a position where I can give customer service while building a good relationship with the customers. I would like to be part of a team that works hard and supports each other. I feel that working for a company would allow improvement for myself while helping business grow.
Overview
6
6
years of professional experience
Work History
CNA
Nazereth Mother House
04.2023 - Current
- Improved patient safety by performing regular room checks to ensure clean, hazard-free environment was maintained at all times.
- Reduced fall incidents by regularly monitoring patients'' movements and implementing appropriate interventions.
- Supported patients'' mobility by safely transferring them to and from beds, wheelchairs, or other equipment.
- Enhanced overall well-being of patients through assisting with personal hygiene tasks and grooming.
- Supported continuity of care by effectively communicating patient updates during shift handoffs with fellow CNAs and nursing staff members.
- Contributed to positive team culture by actively participating in staff meetings, sharing ideas for process improvements, and providing constructive feedback to colleagues.
CNA
Nicol Home Inc.
12.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Assistant Manager
Belleville Healthcare Center
04.2019 - 08.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by fostering a positive work environment through effective communication and team-building activities.
Sales Rep
Lambert's Vet Supply
05.2018 - 07.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Used customer insights to develop innovative sales strategies to increase sales.
Dietary Management
Healthcare Service Group
- Participated in continuing education opportunities to stay current on best practices in nutrition and dietary management.
- Streamlined meal planning processes for efficient dietary management across various age groups and health conditions.
- Collaborated with management to develop new menu items that catered to diverse dietary preferences and allergen requirements.
- Streamlined communication between tenants and management through prompt reporting of maintenance concernsissues.
Education
High School Diploma -
Concordia Jr/sr High
Concordia, KS05.1992
Skills
- Dietary management
- Dietary restrictions management
- Team Management
- Data Management
- Organization and Time Management
Skills Abilities
Pastry Chef, Cloud County Community College, My duties included menu preparation. Coming in and helping for the next days things to be done. Clean up and serve college students and staff., Assistant Manager in Dietary, Belleville Healthcare Center, My duties included managing staff and scheduling. Food prep and food server. Other duties include clean up and food prep, menu management and next shift delegation., Swing Manager, McDonalds, I was in charge of running the floor and making sure that my shift was ran smoothly while providing good customer service as well. I was in charge of guiding my crew through their shift and making sure that they completed their tasks. As a manager I was also responsible for handling confidential information and making sure that it was kept confidential., Swing Manager, Taco Johns, I was in charge of running the floor and making sure that my shift was ran smoothly while providing good customer service as well. I was in charge of guiding my crew through their shift and making sure that they completed their tasks. As a manager I was also responsible for handling confidential information and making sure that it was kept confidential., Sales Rep, Lambert's Vet Supply, Answering phones and helping customers. Using Windows 10, can type 120 words per min. Quick on my feet when it comes to learning new things., I am a firm believer that communication is important in any position. I am very good at communication with my co-workers as well as my superiors. I strive to keep and open line of communication so that I can be professional and improve not only myself but every position that I am working in., In every situation there are leaders and followers and I personally feel that I am a leader. When there is something that needs to be accomplished I jump right in and get started. I am able to delegate tasks to others so that we are able to accomplish more and complete the tasks that need to be done. I work well with others but can also manage tasks on my own. I possess excellent customer service skills and enjoy working with the public.
Timeline
CNA
Nicol Home Inc.
12.2023 - Current
CNA
Nazereth Mother House
04.2023 - Current
Assistant Manager
Belleville Healthcare Center
04.2019 - 08.2020
Sales Rep
Lambert's Vet Supply
05.2018 - 07.2018
Dietary Management
Healthcare Service Group
High School Diploma -
Concordia Jr/sr High