Alexis stewart
Pinole,CA
Summary
Organized Receptionist Administrator with great time management, multitasking, and scheduling skills. Works well in fast-paced, changing, and challenging environments. Dependable in handling operational needs and improving office performance. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and team collaboration.
Overview
11
11
years of professional experience
Work History
Receptionist Administrator
European wax Center
El Cerrito, CA
04.2019 - Current
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
- Managed office cleaning and sanitizing to comply with infection control protocols.
Loan Processor
Bank of the West
San Ramon, CA
07.2016 - 02.2018
- Performed detailed credit analysis to assess borrowers' ability to repay loans.
- Informed customers of loan application requirements and deadlines.
- Reviewed and verified borrowers' income, credit reports, and property appraisals to prepare documents for underwriting.
- Advised borrowers on financial status and payment methods suitable to their financial capability.
- Organized loan files, updated databases, prepared general correspondence, and communicated with stakeholders.
Assistant Store Manager
Avenue Stores
El Cerrito, CA
04.2014 - 03.2016
- Used strong issue-resolution and communication skills to cultivate and strengthen lasting client relationships.
- Handled scheduling for store shifts to achieve adequate staffing.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Appraised inventory levels frequently, ordering new merchandise to keep quantities well-stocked.
- Trained new employees on store policies, procedures, and customer service standards.
- Monitored progress by establishing plans, and budgets and measuring results.
Education
Sterile Processing Completed - Sterile Processing
Futuro Health
California City, CA02-2025
Skills
- Scheduling appointments
- Payment collection
- Facilities management
- Multi-line phone operation
- Reception area maintenance
- Reception management
- Supply management
- Guest Relations
- Meeting support
Affiliations
- Leadership skills
- Teamwork
- Music talents
- Learning more in my field
Timeline
Receptionist Administrator
European wax Center
04.2019 - Current
Loan Processor
Bank of the West
07.2016 - 02.2018
Assistant Store Manager
Avenue Stores
04.2014 - 03.2016
Sterile Processing Completed - Sterile Processing
Futuro Health