Alexis Stitcher
Seminole
Summary
Dynamic and results-driven Sales and Customer Service professional with a passion for fitness and a proven track record of exceeding KPIs while enhancing customer relationships. I specialize in relationship-based selling, upselling, and delivering personalized solutions that meet diverse client needs. Adept at managing sales pipelines, negotiating effectively, and providing top-notch service to drive client satisfaction and business growth.
Overview
8
8
years of professional experience
Work History
Sales Consultant
One-Call-Closers (V-Shred)
08.2024 - Current
- Conduct inbound sales appointments to analyze customers' metabolic assessment results and explain tailored fitness solutions
- Successfully convert clients from basic fitness programs to customized high-ticket personal training packages, addressing individual fitness goals and challenges
- Utilize consultative selling techniques to upsell advanced services, driving revenue and boosting customer engagement
- Provide a seamless and personalized customer experience, ensuring clarity on program benefits and long-term health outcomes
- Consistently exceed sales performance metrics through persuasive communication and a results-oriented approach
General Manager
Amped Fitness
06.2021 - 08.2024
- Built and nurtured strong client relationships to enhance membership retention and satisfaction
- Solely responsible for booking, conducting initial consultations, and tailoring fitness programs to meet individual needs and goals
- Drove revenue growth by generating over $30,000 in bi-weekly sales and achieving clubwide new client acquisition goals
- Managed daily operations, including sales team supervision, strategic planning, and delivering comprehensive performance reports
- Mentored staff to optimize customer service and instill a consultative sales culture, focused on life-changing fitness journeys
Loan Processor
Caliber Home Loans
02.2017 - 02.2021
- Reviewed loan applications and financial documentation to determine eligibility and creditworthiness
- Maintained clear, continuous communication with clients to provide updates, resolve issues, and guide them through the loan process
- Collaborated with underwriters and lenders to facilitate smooth and timely loan closures, ensuring customer satisfaction
- Developed lasting relationships with clients and business partners, leading to referral-based business growth
Education
High School Diploma -
St. Petersburg High School
St. Petersburg, FL30 Credit Hours - undefined
Anne Arundel Community College
Severna Park, MDSkills
- High-Ticket Sales
- Customer Needs Assessment
- Client Account Management
- Sales Pipeline Management
- Product Promotions and Upselling
- Consultative Selling
- Problem-Solving and Negotiation
- Persuasive Communication
- Team Leadership and Training
- Time Management
Timeline
Sales Consultant
One-Call-Closers (V-Shred)
08.2024 - Current
General Manager
Amped Fitness
06.2021 - 08.2024
Loan Processor
Caliber Home Loans
02.2017 - 02.2021
30 Credit Hours - undefined
Anne Arundel Community College
High School Diploma -
St. Petersburg High School
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