Alexis Strafuss
Odessa,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Senior Store Manager
Ashley Furniture
02.2022 - Current
- Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
- Exceeded sales targets consistently through proactive promotion of products/services while maintaining exceptional levels of customer service.
- Maintained strict compliance with all safety regulations, legal requirements, and company policies to protect the business from potential liabilities.
- Maximized profitability by analyzing sales trends, adjusting product offerings accordingly, and optimizing pricing strategies.
- Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
- Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
- Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.
Sales Manager
Ashley Furniture
04.2021 - 02.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Retail Sale Associate
Ashley Furniture
08.2020 - 04.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Hospitality Manager
Haile Plantation Country Club
10.2019 - 08.2020
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
- Organized special events and promotions, resulting in increased bookings and repeat business.
Assistant Manager
Maple Street Biscuit Co
05.2017 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Associates in Business Administration -
Santa Fe College
Gainesville, FL01.2020
Business Administration -
Kansas State University
Manhattan, KS01.2016
Kappa Delta Alumnae
Manhattan, KSHigh School Diploma -
Saint Francis Catholic College Preparatory Academy
Gainesville, FL01.2016
Skills
- Store maintenance
- Merchandise planning
- Store operations
- Health and safety
- Staff Management
- Policies and procedures implementation
- Operational Efficiency
- Inventory Control
- Employee Scheduling
- Facility Management
- Operations Oversight
- Process Improvements
- Sales Analysis
- Data Management
Timeline
Senior Store Manager
Ashley Furniture
02.2022 - Current
Sales Manager
Ashley Furniture
04.2021 - 02.2022
Retail Sale Associate
Ashley Furniture
08.2020 - 04.2021
Hospitality Manager
Haile Plantation Country Club
10.2019 - 08.2020
Assistant Manager
Maple Street Biscuit Co
05.2017 - 10.2019
Associates in Business Administration -
Santa Fe College
Business Administration -
Kansas State University
Kappa Delta Alumnae
High School Diploma -
Saint Francis Catholic College Preparatory Academy