Alexis Strait
San Antonio,TX
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
8
8
years of professional experience
Work History
Member Consultant
Security Service Federal Credit Union
12.2018 - Current
- Served customers with knowledgeable, friendly support at every stage of their financial journey.
- Greeted customers and offered assistance with selecting products, finding the best beneficial financial solution.
- Gained trust and built relationships with customers and community to promote long term business growth.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Met existing customers to review current services and expand sales opportunities.
- Recorded accurate and efficient records in customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Presented professional image consistent with company's brand values.
- Maintained current knowledge of evolving changes in marketplace.
- Trained new employees on customer service, money handling and organizing strategies.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
Relator Assistant
LOWELL WILLIAMS WITH REAL LIVING BEST HOMES REALTY
03.2015 - 12.2018
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Organized resources, records and personnel to accomplish aggressive targets.
- Updated database of contacts and resources
- Developed and implemented strategies to streamline office operations.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Education
No Degree - BIO MEDICAL SCIENCE/NURSING
Texas A&M University - Corpus Christi
Corpus Christi, TX06.2016
Skills
- New Business Opportunities
- Operational Processes
- Financial Reviews
- Member Services and Support
- Member Retention
- Member Databases
- Accurate Recordkeeping
- Promote Products
- Loan Applications
- Business Controls
- Sales Process
- Financial Transactions
- Team Mentorship
- Information Processing
- Customer Needs Assessments
- Customer Experience
- Consultative Sales Techniques
- Organizational Systems
- Sales Growth
Accomplishments
- Achieved Presidents Award through effectively helping with above and beyond customer service.
- Achieved Star Performer
- Top performer through exceeding monthly sales goals.
Languages
Spanish
Native or Bilingual
Timeline
Member Consultant
Security Service Federal Credit Union
12.2018 - Current
Relator Assistant
LOWELL WILLIAMS WITH REAL LIVING BEST HOMES REALTY
03.2015 - 12.2018
No Degree - BIO MEDICAL SCIENCE/NURSING
Texas A&M University - Corpus Christi