Cosmetologist
Allure
Zanesville, OH
06.2022 - 09.2022
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Answered phone calls and emails to schedule client appointments.
- Performed manicures, pedicures, paraffin wax treatments and full nail sets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Sanitized and organized station and tools
- Kept detailed records of customer information and services provided .
- Maintained regular client list of repeat customers while handling walk-in clients daily.
