Adaptable Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
10
10
years of professional experience
Work History
High School Office Manager
Ferguson-Florissant School District
Florissant, MO
09.2021 - 03.2023
Developed and implemented office policies and procedures.
Assisted with the preparation of budgets, forecasts and financial statements.
Supervised staff members, organized schedules and delegated tasks.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Coordinated meetings, conferences, travel arrangements and department activities.
Provided administrative support to management team including preparing reports and presentations.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Processed payroll accurately ensuring all employees were paid on time.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Childcare Center Assistant Director
School House Rock
Florissant, MO
01.2015 - 04.2019
Provided supervision and care to young children ranging from infants to pre-school age.
Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
Ensured safety of the children by monitoring their play areas and activities throughout the day.
Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
Participated in team meetings to discuss progress of each child's learning objectives.
Supported teachers in planning lessons that were developmentally appropriate for each age group.
Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
Attended workshops related to early childhood education topics such as language development or nutrition.
Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
Lead Pharmacy Technician
Walgreens
St Louis, MO
08.2013 - 01.2015
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Managed filing of prescriptions, both electronically and manually.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Assisted in training new employees on pharmacy procedures.
Provided education materials about medications to patients upon request.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Education
Associate of Arts - Business Administration
Saint Louis Community College
St Louis, MO
12-2023
Skills
Data Entry
Staff Management
Supply Management
Operations Management
Customer Service
Administrative Support
Inventory Control
Bookkeeping
Billing
Staff Training
Scheduling and Calendar Management
Clerical Support
Scheduling
Affiliations
College basketball player in high school and college
Sergeant, Child Abuse & Sex Crimes Units at St. Louis Metropolitan Police DepartmentSergeant, Child Abuse & Sex Crimes Units at St. Louis Metropolitan Police Department