Riley Talley

As a supervisor my main responsibilities included (but were not limited to:)

• Training BOH and FOH employees on operations, hospitality, and enforcing company policy while still building up a team morale.
• Maintaining ecoshare standards, enforcing and delegating the cleaning checklist amongst my crew.
• Monitoring labor hours and committing to local store marketing to boost our sales.
• Resolved conflicts between team members/guests alike.

It was a slower store, so to maintain our labor budget, everyone had to do more work per person. I had to be just as much a cashier and cook as I had to be management. The crew I had were all really close knit and our shared respect for each other definitely made it a *team*. This was my favorite job and I wouldn't be leaving if they hadn't closed the store down.

I was first a cashier and then was trained as the main sushi person, that role included:

• Communicating with FOH/BOH to keep steady orders throughout the shift.
• Prepping vegetables, sauces, and fish to continuously stock my station to maintain high quality food service throughout any rushes
• Practiced general knife and matt rolling skills, and sanitized my station routinely to maintain general food safety.
• Producing quality sushi in a timely manner as to keep the flow of business and not have any bottlenecking.
• Welcoming guests into the store and taking orders as FOH needed it.

I was Promoted from Team Member to Supervisor September 2021. My position required:

• Training and mentoring team members on service line, cleaning and POS to enhance service quality and efficiency.
• Managing inventory, caterings, and handling customer needs as they arise.
• Resolved customer complaints promptly, improving overall satisfaction ratings.
• Completed store opening and closing procedures and balanced tills.

I had actually come back to work for Qdoba from 6/7/2023 through 5/10/2025 per my Managers request. I just go where connections find me.