Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Tatzel

Woonsocket

Summary

Current Cybersecurity major with robust background in quality assurance testing and software validation. Proven track record in identifying and resolving software defects, ensuring high standards of product quality. Demonstrated expertise in automated testing and bug tracking, effectively utilizing problem-solving skills and attention to detail.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress

Next Door Burger Bar
04.2025 - Current
  • Provide customer-focused service in a fast-paced restaurant environment.
  • Collaborate with team to ensure smooth dining operations and guest satisfaction.

Lifestyle Activities Aide

Mill Hill Memory Care
02.2025 - 04.2025
  • Coordinated cognitive and recreational activities for dementia care residents.
  • Supported the care team in fostering emotional and social wellness.

Journeys Sales Lead

Genesco
11.2024 - 04.2025
  • Mentored new staff, drove store sales, and resolved customer concerns.
  • Assisted with merchandising and floor management.

IT Help Desk Intern

Lasell University
01.2024 - 05.2024
  • Set up and configured hardware for staff and faculty.
  • Resolved user tickets and provided first-line tech support.
  • Maintained records in the institutional ticketing system.

Excel Tutor

Lasell University
09.2023 - 05.2024
  • Tutored students in Excel, including formulas, charts, and data analysis.
  • Developed tutorials and guided students through real-world spreadsheet tasks.

Food Service Manager

Greek Caffeina Cafe & Ours Restaurant
03.2022 - 08.2023
  • Supervised daily operations, trained staff, and ensured food safety compliance.
  • Managed inventory, customer satisfaction, and front-of-house service.

Quality Assurance Engineer (High School Co-op)

Savant Power / Racepoint Energy
02.2021 - 06.2022
  • Conducted manual app testing and documented bugs using JIRA.
  • Designed and executed test cases and regression tests.
  • Set up QA test environments including networked smart home systems.

IT Technician & Camp Counselor

Upper Cape Cod Tech
06.2019 - 08.2020
  • Delivered hands-on IT demonstrations to potential students.
  • Provided tech support to staff and assisted with events and student activities.

Education

Bachelor of Science - Cybersecurity and Digital Forensics

Bridgewater State University
01.2026

High School Diploma - Information Technology

Upper Cape Cod Regional Technical School
Bourne, MA
05.2022

Skills

  • IT Support & Helpdesk Operations
  • Quality Assurance Testing & Reporting (JIRA)
  • Advanced Microsoft Excel
  • Proficiency in multiple programming languages
  • Networking & Troubleshooting
  • Windows & macOS Systems

Certification

  • Netacad IT Essentials Certificate
  • Excellence in Technology Engineering Award


Timeline

Waitress

Next Door Burger Bar
04.2025 - Current

Lifestyle Activities Aide

Mill Hill Memory Care
02.2025 - 04.2025

Journeys Sales Lead

Genesco
11.2024 - 04.2025

IT Help Desk Intern

Lasell University
01.2024 - 05.2024

Excel Tutor

Lasell University
09.2023 - 05.2024

Food Service Manager

Greek Caffeina Cafe & Ours Restaurant
03.2022 - 08.2023

Quality Assurance Engineer (High School Co-op)

Savant Power / Racepoint Energy
02.2021 - 06.2022

IT Technician & Camp Counselor

Upper Cape Cod Tech
06.2019 - 08.2020

High School Diploma - Information Technology

Upper Cape Cod Regional Technical School

Bachelor of Science - Cybersecurity and Digital Forensics

Bridgewater State University

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Alexis Tatzel