Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 9 years.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Mainline Dermatology
01.2021 - 01.2021
Greeting patients, vendors, pharmaceutical representatives, and other visitors to our medical office
Checking in and out patients while taking the appropriate insurance copays, product payments, following up on upcoming appointments, and answering any questions regarding their office visit or surgery
Answering calls regarding insurance questions, appointment scheduling, prescription inquiries, and comforting patients by anticipating anxieties, questions, and maintaining HIPAA
Communicating with physicians and medical assistants involving wound care, post- op treatment, and prescriptions
Maintaining patient accounts by obtaining, recording, and updating personal and financial information through the Modernizing Medicine Confidential System
Accommodating various files and providing general office duties such as data entry, faxing, scanning, etc.
Preschool Assistant Teacher
YWCA Tri, County Area
01.2020 - 01.2021
Ages 4-5
Created and assisted in lesson plans following PA Learning Standards for Early Childhood Education Centers
Led and assisted in group and single activities involving enrichment, art, social studies, mathematics, language, and physical activity
Personalized individual care plans for each student based off of their emotional, physical, educational needs
Provided a balanced recreation, education, and character development through enriched activities
Communicated with families and held parent to teacher conferences that discussed academic successes, physical growth, and strategy plans
Home Health Aide
TruCare Home Care
01.2019 - 01.2020
Light housekeeping
Assisting with traveling and being a travel companion
Providing support with day to day tasks as well as giving companionship
Assistant teacher
The Goddard School
01.2019 - 01.2020
Assisted lead teachers in care and education of students
Created and assisted in lesson plans following PA Learning Standards for Early Childhood Education Center
Led and assisted in group and single activities involving enrichment, art, social studies, mathematics, language, and physical activity
Participated in hours of training on STARS evaluation and criteria
Worked with various age groups of 12 months up to first grade
Customer Service
CVS Pharmacy
11.2015 - 02.2019
Trained various new hires on customer service and photo procedures
Organized shelf displays as well as stocking inventory
Developed close relationships with my customers and patients as well as going above and beyond for each person
Picking up phone calls and answering questions that ranged from medical advice to product shelving.
Home Health Aide
Pro Stat Healthcare
01.2018 - 01.2019
Assisting clients with meal plans, transportation needs, and hygienic needs
Scheduling doctor appointments and coordinating with various healthcare providers
Light housekeeping
Providing support with day-to-day tasks as well as giving companionship and advocating for clients
Ensuring a safe home environment
Food Server
Sodexo- ManorCare Health Services
08.2016 - 01.2017
Trained various new hires in the use of machinery as well as collecting and distributing meal tickets
Collected dietary meal instructions for each patient as well as special instructions for specific cases
Cleaned and prepped machinery after each use
Improved my time management while developing skills such as multitasking and efficiency
During this job I developed patience, team work, cleanliness, organization, and time management
Working here has taught me how to depend upon a team while also teaching me how to do my job independently when needed.
Education
AS - Psychology
Montgomery County Community College
2019
Graduate -
Pottsgrove High School
06.2017
Skills
Customer Service
Organization and Time Management
Problem Solving- improving workflow to increase productivity
Emergency Medical Technician / Operations & Logistics Manager at The United States Air ForceEmergency Medical Technician / Operations & Logistics Manager at The United States Air Force