ALEXIS TAYLOR ROJAS
Mililani,USA
Summary
Dynamic individual with hands-on experience in customer service and for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
Work History
Ambassador
Anheauser-Busche Hawaii
01.2019 - Current
Event Coordinator and Administration Clerical Work
Kaneohe Yacht Club
07.2023 - 02.2025
Server
Sky Waikiki
01.2021 - 04.2023
Server
Panya
03.2017 - 12.2020
Dental Assistant
Dr. KB Chun and Sons
01.2020 - 10.2020
Hostess
RUTH CHRIS
06.2015 - 08.2018
Hostess, FoodRunner, Busser
TOMMY BAHAMA RESTAURANT
05.2014 - 11.2017
Busser and Server
THE SHACK
04.2015 - 03.2016
Receptionist
THE WAXING COMPANY
06.2015 - 02.2016
Sales Associates
WATCH STATION
09.2014 - 09.2015
Sales Associates
TRUE RELIGION
03.2014 - 08.2015
Sales Associates
BEBE
04.2013 - 02.2014
Sales Associates
CARTERS
08.2012 - 04.2013
Education
Associates Degree - Liberal Arts
Kapiolani Community College
Honolulu, Hawaii12.2019
High School Diploma -
St. Francis School
Honolulu, Hawaii05.2013
Skills
- Quality assurance
- Detail oriented
- Customer service
- Professional demeanor
- Organizational planning
- Interpersonal skills
- Social perceptiveness
- Event coordination
- Customer engagement
- Product knowledge
- Customer education
Computer Experience
- Learned and used a variety of programs on both Macintosh and PC platforms, as well as mobile devices specifically iPhone:
- Microsoft Word
- PowerPoint
- Internet browsers like Firefox, Safari, and Chrome.
- Pandora
- Skype or Zoom (for real-time online communication)
- Canva
- Email Organization
- Outlook
- Operating Systems
- APPS
- Downloads
- Graphics
Career Focus
Hard-working, fast learner, energetic, friendly, personable, enjoys meeting and helping people, looking to apply my experience toward the hospitality industry. I am a highly organized and personable server with experience providing exceptional customer service in establishments ranging from casual cafés to fine-dining restaurants. I am consistently dedicated to ensuring customer satisfaction by remaining accessible and friendly. Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation. I put a lot of effort into pursuing the best customer service. In all, I thoroughly maintain great knowledge of menu offerings, including gourmet food, spirits, and wine pairings.
Hobbies and Interests
- Traveling
- Hiking
- Shopping
- Gym
- Photography
Languages
English
Native or Bilingual
Japanese
Professional Working
Timeline
Event Coordinator and Administration Clerical Work
Kaneohe Yacht Club
07.2023 - 02.2025
Server
Sky Waikiki
01.2021 - 04.2023
Dental Assistant
Dr. KB Chun and Sons
01.2020 - 10.2020
Ambassador
Anheauser-Busche Hawaii
01.2019 - Current
Server
Panya
03.2017 - 12.2020
Hostess
RUTH CHRIS
06.2015 - 08.2018
Receptionist
THE WAXING COMPANY
06.2015 - 02.2016
Busser and Server
THE SHACK
04.2015 - 03.2016
Sales Associates
WATCH STATION
09.2014 - 09.2015
Hostess, FoodRunner, Busser
TOMMY BAHAMA RESTAURANT
05.2014 - 11.2017
Sales Associates
TRUE RELIGION
03.2014 - 08.2015
Sales Associates
BEBE
04.2013 - 02.2014
Sales Associates
CARTERS
08.2012 - 04.2013
Associates Degree - Liberal Arts
Kapiolani Community College
High School Diploma -
St. Francis School
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