Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexis Teague

Slidell,LA

Summary

Detail-oriented professional known for outstanding customer service, and effective order management. Skilled in effective communication and conflict resolution, consistently enhancing team performance, and ensuring customer satisfaction.

Experienced in staff training and food safety compliance, contributing to a positive dining experience and operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Service Leader

Chipotle Grill
Slidell, Louisiana
12.2024 - 05.2025
  • Managed daily operations to ensure smooth food service and customer satisfaction.
  • Trained new team members on food preparation and safety procedures.
  • Assisted in inventory management and stock replenishment tasks.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Collaborated with team to deliver high-quality service during peak hours.
  • Communicated effectively with customers to address inquiries and concerns.
  • Monitored equipment for proper functioning and reported issues promptly.
  • Prepared food items according to established recipes and guidelines.
  • Resolved customer complaints promptly and professionally.
  • Performed regular maintenance checks on kitchen equipment.
  • Managed cash registers, credit card transactions and other financial activities.
  • Addressed any issues or concerns raised by customers or staff members.
  • Enforced health and safety regulations among all employees.
  • Maintained cleanliness of kitchen equipment, utensils and work areas.
  • Ensured compliance with food safety regulations and quality control standards.
  • Reviewed employee performance evaluations and provided feedback accordingly.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Maintained order and cleanliness of work areas to conform with health codes.

Assistant Store Manager

Dirt Cheap
Slidell, Louisiana
08.2023 - 02.2024
  • Oversaw daily store operations, ensuring adherence to management protocols.
  • Trained and supervised team members on customer service excellence.
  • Managed inventory levels and coordinated timely stock replenishment.
  • Resolved customer complaints to promote a positive shopping experience.
  • Organized merchandise displays to enhance product visibility.
  • Facilitated effective team meetings to communicate goals and updates.
  • Monitored sales activities to guarantee satisfactory service quality.
  • Completed thorough opening and closing procedures to uphold operational standards.

Kitchen Leader

Chipotle Grill
Gonzales, Louisiana
12.2022 - 08.2023
  • Supervised kitchen staff to ensure adherence to food safety standards.
  • Trained new employees on food preparation and cooking techniques.
  • Managed inventory to maintain adequate stock of ingredients and supplies.
  • Oversaw daily operations to ensure consistent food quality and presentation.
  • Coordinated with front-of-house staff for efficient service flow during peak hours.
  • Implemented cleaning schedules to maintain a sanitary kitchen environment.
  • Enforced company policies and procedures among kitchen team members.
  • Adjusted prep sheet for proper production on each shift, communicating adjustments to kitchen team.
  • Oversaw food production for quality and consistency with house standards.
  • Mentored and developed managers in training and hourly team members, creating harmonious working environment.

Kitchen Leader

Chipotle Grill
Slidell, Louisiana
01.2023 - 07.2023
  • Supervised kitchen staff to ensure adherence to food safety standards.
  • Trained new employees on food preparation and cooking techniques.
  • Managed inventory to maintain adequate stock of ingredients and supplies.
  • Oversaw daily operations to ensure consistent food quality and presentation.
  • Implemented cleaning schedules to maintain a sanitary kitchen environment.
  • Enforced company policies and procedures among kitchen team members.
  • Performed opening and closing kitchen supervisory tasks with proficient adherence to checklists.
  • Adjusted prep sheet for proper production on each shift, communicating adjustments to kitchen team.
  • Oversaw food production for quality and consistency with house standards.

Crew Trainer

Chipotle Grill
Slidell, Louisiana
04.2021 - 12.2024
  • Trained new crew members on operational procedures and safety protocols.
  • Monitored crew performance and provided constructive feedback during shifts.
  • Provided constructive feedback and one-on-one coaching to employees.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Ensured that all safety protocols were followed during training sessions.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Documented performance, safety and customer service needs to improve operations.
  • Led by example, upholding company policies and exemplifying desired behaviors.
  • Demonstrated proper use of equipment, ensuring safety and efficiency.
  • Assessed trainee competencies, certifying those ready for customer interaction.
  • Assisted in creating a motivational atmosphere that encouraged team growth.
  • Provided ongoing mentorship to crew members, enhancing team performance.
  • Explained goals and expectations required of trainees.

Server

Cracker Barrell
Covington, Louisiana
08.2024 - Current
  • Delivered exceptional customer service during busy dining hours.
  • Managed guest orders and ensured timely food delivery.
  • Maintained cleanliness and organization of dining area.
  • Collaborated with kitchen staff to fulfill special requests efficiently.
  • Engaged with guests to enhance their dining experience consistently.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Northshore High School
Slidell, LA
04-2022

Skills

  • Customer service and support
  • Order management
  • Food safety compliance
  • Inventory control
  • Cash handling
  • Team collaboration
  • Staff training
  • Conflict resolution
  • Effective communication
  • Attention to detail
  • Problem solving
  • Professional demeanor
  • Point of sale operation
  • Allergy awareness
  • Calm demeanor
  • Promotional specials management
  • Cleanliness standards
  • Order accuracy

Certification

  • ServSafe Certificate valid through 2029

Languages

Spanish
Limited
Korean
Elementary

Timeline

Food Service Leader

Chipotle Grill
12.2024 - 05.2025

Server

Cracker Barrell
08.2024 - Current

Assistant Store Manager

Dirt Cheap
08.2023 - 02.2024

Kitchen Leader

Chipotle Grill
01.2023 - 07.2023

Kitchen Leader

Chipotle Grill
12.2022 - 08.2023

Crew Trainer

Chipotle Grill
04.2021 - 12.2024

High School Diploma -

Northshore High School

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