Summary
Work History
Education
Skills
Timeline
Server
Alexis Thayer

Alexis Thayer

Warren,VT

Summary

Motivated Server born and raised in Vermont with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.


I’ve worked in restaurants since 14 years old, my mom also being a server for most of her life has given me a strong understanding for the restaurant industry. I’ve worked both front and back of the house which has increased my knowledge on all positions. I’ve also been known to help out all positions in times of need. Having experience working with two separate businesses that also provide rooms has given me a greater since of how it’s a big part of the restaurant along with it’s customers. I’m a passionate server who’s goal is the enjoyment of customer and success of the business.

Work History

Server

Hyde Away Inn
Warren, Vermont
07.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Give suggestions on activities in and outside of the Valley
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked guests' identification before serving alcoholic beverages.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Food Runner

Chez Henri
12.2021 - 01.2023
  • Seasonal Food runner
  • Monitored dining room inventory and replenished as necessary.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Arranged tables and chairs for special occasions and events.
  • Assisted customers with carry-out service.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Assisted with bussing tables and cleaning up spills.
  • Assisted wait staff with timely food delivery and guest requests.
  • Cleared tables immediately after guests left in preparation for next party.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.

Server

Hostel Tevere (Deco)
11.2021 - 07.2022
  • Spent most of the time being one of two people running the front of the house.
  • Positions included server, bartender, host, bussing, expo, food runner, and occasional line cook.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Occasionally checked hostel guests into their room
  • Gave strong recommendations on activities in and outside of the Valley

Line Cook

Grazers
03.2021 - 06.2021
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Plated and presented all dishes to match established restaurant standards.

Education

High School -

Colchester High School
Colchester, VT
2021

Skills

  • Item Promotion
  • High-Volume Dining
  • Guest Engagement
  • Service Prioritization
  • Sales Techniques
  • Performance Improvement

Timeline

Server

Hyde Away Inn
07.2022 - Current

Food Runner

Chez Henri
12.2021 - 01.2023

Server

Hostel Tevere (Deco)
11.2021 - 07.2022

Line Cook

Grazers
03.2021 - 06.2021

High School -

Colchester High School

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Alexis Thayer