Alexis Thill
Topeka,KS
Summary
Experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others. Careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Legal Assistant
Devaughn James Llc Injury Lawyers
Topeka, KS
04.2024 - Current
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Maintained client confidentiality in all matters.
- Greeted clients upon arrival at office and provided assistance as needed.
- Updated databases with new information received from attorneys or clients.
- Scanned physical documents into electronic format for storage in a secure database system.
- Compiled financial records related to specific cases.
- Answered phones promptly while providing courteous customer service.
- Developed forms used during pre-trial negotiations between parties.
- Ensured that all paperwork was properly filed according to established procedures.
- Handled telephone calls, meeting plans and conference organization requirements.
- Filed clients' legal documents in relevant courts for processing.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Conducted thorough research and review of case information to assist attorneys.
- Coordinated the distribution of legal materials to other parties as required.
- Organized legal documents in company filing systems and databases.
- Responded to client calls and inquiries to deliver applicable information.
Business Owner/Operator
Lexi Thill Photography LLC
Topeka, KS
01.2020 - Current
- Developed and implemented business strategies to increase profitability and market share.
- Created marketing plans and campaigns to promote products and services to potential customers.
- Analyzed financial data, identified trends, and developed forecasts for future growth.
- Ensured that all safety protocols were followed in order to maintain a safe working environment.
- Reviewed customer feedback and made changes as necessary to improve customer service.
- Implemented new technologies into the business model in order to streamline processes.
- Conducted research on industry trends in order to stay competitive in the marketplace.
- Developed pricing models based on cost analysis of materials, labor, overhead expenses.
- Made financial and logistics decisions in best interest of company.
- Took care of escalated customer concerns to increase satisfaction.
- Consulted with potential clients to determine how company could best meet needs.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Legal Intake Specialist
Palmer Law Group LLP
Topeka, KS
12.2023 - 04.2024
- Assisted in the screening of potential clients to determine if their legal matter falls within the scope of services provided by the firm.
- Conducted intakes for prospective clients and ensured that all necessary documents were completed accurately and timely.
- Gathered pertinent information from potential clients, including background details, case facts, contact information.
- Maintained a database of client records and updated it on a regular basis with new cases and relevant data.
- Reviewed existing documents related to cases such as contracts, pleadings, depositions, transcripts.
- Answered incoming calls from potential clients seeking assistance with their legal problems.
- Coordinated communication between attorneys and staff members involved in specific cases.
- Performed administrative tasks such as filing paperwork, copying documents, faxing forms., as required.
- Opened new client files and new matters in CMS.
- Maintained positive attitude and effectively de-escalated clients during crisis situations.
- Identified and analyzed legal documents, discoveries and contracts.
- Entered client data into Smart Advocate Software to manage records and customer relationships
- Organized exhibits for trial by preparing materials and supporting documentation.
- Organized legal documents in company filing systems and databases.
- Utilized specialized software applications related to the job role.
- Prepared summaries of daily work completed for review by supervisors.
- Organized files according to established procedures for easy retrieval later on.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Created spreadsheets to track data entries.
- Operated various office equipment such as scanners, printers. when required.
- Updated existing records with new or revised information as needed.
- Checked source documents against entered data to ensure accuracy.
- Scanned documents into appropriate databases for storage purposes.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Verified outdated data and implemented necessary changes to records.
- Organized distributed and logged various financial checks into excel.
- Kept accurate records of financial checks that were received.
Youth Care Worker
Pathway Family Services
Topeka , Kansas
06.2017 - 06.2022
- Recorded daily behavioral logs and entered that data into the company's system.
- Logged times, dates, and exact details of incidents and created incident reports based on accurate and specific and sensitive information.
- Facilitated group activities that promote socialization skills among youth in care.
- Collaborated with families, schools, mental health providers, probation officers and other stakeholders regarding youth's progress and wellbeing.
- Encouraged positive behaviors through role modeling, mentorship, and reward systems.
- Assisted individuals with daily living skills such as hygiene, budgeting, grocery shopping .
- Counseled individuals on personal issues or concerns related to their home life or school situation.
- Transported youth to appointments or recreational activities as needed.
- Supervised visits between parents and guardians and children placed in care.
- Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
- Documented child progress, reporting extreme changes in behavior.
- Reported incidents that negatively affected child safety.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Developed and implemented individualized plans to meet the needs of youth in care.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Assisted in developing and implementing behavior management strategies with youth in care.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
- Monitored the physical environment to ensure safety of clients and staff.
Medicaid Eligibility Specialist
Maximus
Topeka, Kansas
01.2013 - 06.2017
- Conducted initial eligibility screenings for Medicaid applicants.
- Reviewed applications and supporting documents to determine applicant's eligibility for Medicaid benefits.
- Compiled and documented information regarding applicant's income, assets, insurance coverage and other relevant data.
- Verified accuracy of applicant's financial information against third-party sources such as employers, banks or government agencies.
- Prepared reports summarizing findings of eligibility reviews.
- Processed requests for changes in existing Medicaid cases.
- Assisted individuals with the completion of complex paperwork related to their application process.
- Researched discrepancies between submitted forms and available records to ensure compliance with regulations.
- Provided technical guidance to staff on program requirements and procedures related to enrollment processes.
- Maintained up-to-date knowledge of state and federal regulations pertaining to Medicaid eligibility.
- Investigated complaints regarding eligibility determinations or denials.
- Performed periodic audits of case files to ensure accuracy and completeness.
- Attended training sessions, seminars and workshops related to Medicaid programs.
- Responded promptly to inquiries from applicants, providers and other stakeholders concerning Medicaid services.
- Collaborated with other departments within the organization in order to resolve issues relating to Medicaid eligibility requirements.
- Advised clients on how best to utilize available resources in order to meet their needs.
- Evaluated appeals of denied applications using established criteria.
- Updated case management systems with current information regarding client status.
- Participated in outreach activities aimed at increasing awareness about available Medicaid services among eligible populations.
- Established relationships with community organizations that provide assistance in obtaining health care services for low-income families.
- Analyzed data trends related to program performance metrics.
- Identified areas where improvements could be made in order improve efficiency or customer service levels.
- Assisted customers by phone and scheduled appointments and treatments.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Informed applicants of other agencies providing useful or related assistance.
- Maintained positive working relationship with fellow staff and management.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
- Conducted interviews with applicants, explaining benefits process and which programs were available.
Education
High School Diploma -
Seaman High School
Topeka, KS03-2011
Associate of Arts - AA Degree
Highland Community College
Highland, KSSkills
- Organized
- Professional
- Skilled at Multitasking
- Microsoft Office
- Data Entry Experience
- Great Communicator
- Remote Office Availability
- Task Prioritization
- Critical Thinking
- Analytical Thinking
- Troubleshooting
- Dependable and Responsible
Business References
- Kelsey Caraway (Maximus) - 785-215-1575
- Frank Phifer ( Pathway Family Services) - 785-554-9475
- Catherine Kincaid ( Palmer Law Group) - 785-409-9272
Timeline
Legal Assistant
Devaughn James Llc Injury Lawyers
04.2024 - Current
Legal Intake Specialist
Palmer Law Group LLP
12.2023 - 04.2024
Business Owner/Operator
Lexi Thill Photography LLC
01.2020 - Current
Youth Care Worker
Pathway Family Services
06.2017 - 06.2022
Medicaid Eligibility Specialist
Maximus
01.2013 - 06.2017
High School Diploma -
Seaman High School
Associate of Arts - AA Degree
Highland Community College
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