Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Thomas

Killeen,TX

Summary

I started with today's car wash as a high school student. I started by being a sales representative at the front so the job included selling memberships and the best wash the company had to offer, fixing and looking up customers' package plans, and also pointing out any damages to vehicles, I later got transferred to full service which was detailing, I would clean inside and out and make sure the customers were always satisfied

I started with Harbor Freight as a part-time Logistics Associate. In that role, I was part of the team that unloaded and processed freight deliveries, executed price changes, set planograms and filled in as a cashier and customer service as needed. Very quickly I earned and was offered a full-time position.

In less than a year I was promoted to Logistics Supervisor, a key carrying position. As the Logistics Supervisor, the responsibilities included both opening and closing the store, reconciling registers and creating the bank deposit, ensuring a customer experience that was fast and friendly, and supporting the Logistics Manager. In the Logistics Manager’s absence, I led the team through the tasks for that day, following company processes and always keeping safety as the top priority.

Overview

3
3
years of professional experience

Work History

Logistics Supervisor

Harbor Freight Tools USA
01.2023 - Current

Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.

  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Trained and evaluated new employees.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high-pressure situations.
  • Developed strong relationships with key clients through frequent communication and exceptional service delivery.
  • Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Enhanced employee performance through targeted training programs and regular feedback sessions.
  • Inspected work areas to keep them free of hazards and maintain the proper function of safety equipment.
  • Handled day-to-day shipping and receiving
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Assigned tasks to team members to complete within designated time frames.
  • Monitored progress of tasks to provide feedback for improvement.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Load and unload customer orders
  • Determined staffing needs, developing schedules to staff all shifts.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Process delivery's
  • Set planogram changes
  • Help cashier when needed
  • Reconciling registers
  • Opening and closing the store
  • Creating the bank deposit

Full Service Detailer

Todays Car Wash
05.2021 - 12.2022
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
  • Applied wax to vehicle exteriors
  • Used cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
  • Collected and disposed of trash in-vehicle console spaces and under seats.

Education

High School Diploma -

Robert M Shoemaker High School
Killeen, TX
05.2022

Skills

  • Logistics Coordination
  • Material Handling
  • Training employees
  • Team Management
  • Forklift Operation
  • Time management
  • Inventory control
  • Customer service
  • Decision making
  • Cash handling
  • Key carrier
  • Money handling
  • Decision making
  • Money handling

Timeline

Logistics Supervisor

Harbor Freight Tools USA
01.2023 - Current

Full Service Detailer

Todays Car Wash
05.2021 - 12.2022

High School Diploma -

Robert M Shoemaker High School
Alexis Thomas