
Dedicated and customer-focused professional with a strong background in administrative support, communication, and problem-solving. Experienced in providing exceptional customer service, handling inquiries with professionalism, and ensuring client satisfaction. Skilled in multitasking, conflict resolution, and building positive relationships with customers. Adaptable and detail-oriented, with a proven ability to work efficiently in fast-paced environments.
* Established and managed an in-home daycare, ensuring a safe, educational, and nurturing environment.
* Designed and implemented engaging, developmentally appropriate activities to promote early learning.
* Developed policies and procedures to ensure compliance with state regulations and industry best practices.
* Maintained strong communication with parents, proving regular updates on children's progress.
*Managed budgets and resource allocation to optimize program effectiveness.
* Supervised children m(ages 0-5) in a structured, developmentally appropriate learning environment.
* Planned and facilitated engaging activities to support cognitive, social, and emotional development.
* Maintained a clean, safe, and organized facility, ensuring compliance with health and safety standards.
*Collaborated with staff to enhance classroom experiences and promote inclusive learning.
* Communicated effectively with parents and guardians, providing updates on child progress and activities.
* Childcare and Early Childhood Development
* Curriculum Planning and Activity Coordination
* Parent and Family Engagement
* Staff Supervision and Scheduling
*Customer Service and Admin Support
* Strong Communication/Collaboration
*Quality Control
*Conflict Resolution
*Attention to detail
*Technical Proficiency
Virtual Lab School Certification - North Carolina (2023)