Alexis Thomas

• Assisted customers with parking needs, ensuring smooth operations and guest satisfaction
• Accurately handled cash and card transactions while maintaining precise financial records
• Resolved customer inquiries and concerns efficiently to enhance the service experience

• Delivered high-quality cleaning services tailored to customer preferences
• Utilized eco-friendly cleaning techniques for sustainability and efficiency
• Maintained cleanliness of various properties, ensuring a welcoming environment

• Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

• Handled high-volume inbound and outbound customer calls, providing exceptional service
• Answered calls and provided booking and scheduling services for Enriched Companionship Services
• Resolved customer issues efficiently while maintaining professionalism
• Processed transactions, provided product support, and assisted with account inquiries
• Achieved and exceeded performance metrics, including call resolution times and customer satisfaction

Health Occupations

High School Diploma