Jamarcus Nettles
City of Baker
Baker,LA
6
years of professional experience
Results driven with extensive experience at the City of Baker, excelling in sewer system maintenance and emergency response. Proven leadership in team supervision and exceptional customer service skills. Adept at operating specialized machinery and ensuring safety compliance, consistently enhancing operational efficiency and public satisfaction.
Work History
Public Works Employee
1 Year 11 Months- Maintained local lines: monitored and serviced municipal sewer collection lines running from residential homes and commercial businesses across the City of Baker
- Clear infrastructure blocks: open mainline stoppages to clear debris to ensure uninterrupted flow to sewer lines
- Perform ditch digging, manhole entry, pipe layouts, and backfilling for broken sanitary sewer lines.
- Operate specialized machinery: utilized light and medium public works equipment, power tools, jetters, and city vehicles.
- Managed emergency call outs: participated in an on call duty roster to rapidly address citizen complaints, backups and severe weather issues.
- Supported public works teams: Assisted other city divisions with municipal facility repairs, ground maintenance, and general public service tasks as needed. Examples such as: assisting with setups for a variety of events at the Municipal Center following the clean up post event. Weed eating and operating riding lawn mower to maintain sewer pump areas.
Maintenance Crew Member
4 Months- Performed routine maintenance tasks to ensure optimal store functionality and cleanliness.
- Assisted in inventory management by organizing supplies and maintaining storage equipment
- Collaborated with team members to address maintenance issues promptly and efficiently.
- Assisted with making sure the produce, meat, and drink shelves are cleaned before the opening of the store.
Shift Lead
10 Months- Supervised daily store operations to ensure efficient workflow and company policies are being implemented throughout the work shift.
- Trained new employees on store procedures, customer service standards, and safety protocols.
- Managed inventory levels by conducting regular stocks.
- Resolved customer complaints promptly to enhance satisfaction and foster loyalty.
- Managed cash handling. Counted and balanced the cash drawers at the beginning and end of shift.
- Verified and signed in vendor trucks, ensuring accurate and timely product deliveries and unloading.
Customer Service Representative
1 Year 10 Months- Provided exceptional customer service to enhance overall shopping experience.
- Assist with unloading delivery trucks
- Processed transactions and counted the money drawer for the end of the shift.
- Maintained product displays and stock levels to support store organization and appeal.
Education
No Degree - Welding
High School Diploma
Skills
Leadership & team supervision
Customer service
Communication skills
Sewer
water and gas systems
Lawn care
Adaptability
Maintenance & repair
Safety compliance
Work order management
Attention to detail
Team collaboration
Timeline
Public Works Employee
City of Baker
09.2024 - CurrentRead More
Maintenance Crew Member
Walmart
08.2023 - 12.2023Read More
Shift Lead
Dollar General Market
04.2022 - 02.2023Read More
Customer Service Representative
Family Dollar
05.2020 - 03.2022Read More
Baton Rouge Community College
No Degree from Welding
Read More
Scotland High School
High School Diploma
Read More