Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ALEXIS TROY

Raleigh,NC

Summary

Dynamic professional with extensive coaching and mentorship experience. Proven success in data analysis and program evaluation, leading to improved student retention strategies. Skilled in relationship building and team management, resulting in enhanced educational outcomes. Dedicated to fostering student success through strategic planning and effective communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

COACH SUPERVISOR

INSIDETRACK
Portland, Oregon
05.2022 - Current
  • Lead and develop a team of coaches, enhancing team cohesion through regular bonding activities.
  • Represent team initiatives to company partners, fostering strong relationships and communication.
  • Analyze client feedback to optimize coaching sessions, ensuring alignment with student needs.
  • Create and deliver training presentations, elevating team performance and knowledge sharing

COLLEGE (SENIOR) ADVISOR

StudentU Durham
Durham, NC
07.2021 - 06.2025
  • Guided six to ten high school seniors through college application process.
  • Collaborated with school counselors to enhance academic success and address individual needs.
  • Assisted students in securing scholarships and funding to increase access to higher education.

PROGRAM SPECIALIST

INSIDETRACK
Portland, Oregon
12.2023 - 05.2024
  • Evaluated program effectiveness through comprehensive data analysis and KPI evaluation, leading to actionable improvements.
  • Developed reports that assessed coaching impacts, contributing to strategic program enhancements.
  • Cultivated relationships with external partners to secure resources, bolstering program success.

SUCCESS COACH

INSIDETRACK
Portland, Oregon
05.2022 - 12.2023
  • Fostered meaningful connections with diverse student populations, enhancing their educational experiences.
  • Engaged students through various communication channels, increasing coaching engagement and support.
  • Collected and analyzed program outcome data, facilitating continuous improvement in coaching strategies.

COVID-19 TEAM COORDINATOR

NORTH CAROLINA CENTRAL UNIVERSITY
Durham, North Carolina
09.2021 - 07.2022
  • Provided administrative support to COVID-19 management efforts, ensuring efficient data maintenance and scheduling.
  • Developed assessment reports to evaluate program effectiveness and identify areas for improvement.

SUBSTITUTE TEACHER / SCHOOL SUPPORT

DURHAM ACADEMY MIDDLE SCHOOL
Durham, North Carolina
11.2020 - 06.2021
  • Collaborated with teachers and staff to implement curriculum and support student learning.
  • Built rapport with students, fostering a positive and encouraging learning environment.

Education

Master of Arts - History

NORTH CAROLINA CENTRAL UNIVERSITY
Durham, NC
12.2020

Bachelor(s) of Arts - History & Political Science

NORTH CAROLINA CENTRAL UNIVERSITY
Durham, NC
05.2018

Skills

  • Enrollment management
  • Conflict resolution
  • Student retention strategies
  • Data analysis and reporting
  • Program evaluation
  • Relationship building
  • Coaching and mentorship
  • Strategic planning
  • Team management
  • Google Workspace proficiency
  • Microsoft Office Suite
  • Salesforce expertise

Certification

  • Paralegal Certification

References

References available upon request.

Timeline

PROGRAM SPECIALIST

INSIDETRACK
12.2023 - 05.2024

COACH SUPERVISOR

INSIDETRACK
05.2022 - Current

SUCCESS COACH

INSIDETRACK
05.2022 - 12.2023

COVID-19 TEAM COORDINATOR

NORTH CAROLINA CENTRAL UNIVERSITY
09.2021 - 07.2022

COLLEGE (SENIOR) ADVISOR

StudentU Durham
07.2021 - 06.2025

SUBSTITUTE TEACHER / SCHOOL SUPPORT

DURHAM ACADEMY MIDDLE SCHOOL
11.2020 - 06.2021

Master of Arts - History

NORTH CAROLINA CENTRAL UNIVERSITY

Bachelor(s) of Arts - History & Political Science

NORTH CAROLINA CENTRAL UNIVERSITY

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