Employment that will utilize my experience and provide opportunity for growth. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
Work History
Inside Sales Representative (Remote)
212 Dental Care
11.2023 - Current
Develop meaningful relationships with customers to encourage trust and loyalty.
Follow up on cold and warm leads to further the sales process.
Understand and demonstrate the product or service to the customer.
Set and meet sales goals and objectives set by leadership.
Improve sales skills to increase sales success rates.
Set Dental Appointments. (Denticon)
Answering potential customers' questions and sending additional information per email.
Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential.
Explaining and demonstrating features of products and services.
Staying informed about competing products and services.
Upselling products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.
Inside Sales Representative (Hybrid)
Stiltz Homelifts Inc
08.2023 - 11.2023
Responsible for product knowledge to answer customer questions.
Greet customers and create rapport.
Responsible for customer follow-up.
Developing leads and referrals.
Create personal marketing plan.
Achieve monthly sales quotas.
Use excellent oral communication and best practices in customer service when interacting with customers.
Receiving inbound calls.
Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again.
Use CRM software to maintain a database of current information on new sales opportunities as well as existing customers.
Track sales cycle progress on a monthly and quarterly basis to make sure customer acquisition goals are met.
Telemarketing Representative
Reliance First Capital
06.2023 - 11.2023
Delivering scripted verbiage about the companies service.
Explaining products, benefits, programs.
Answering customer questions about services.
Obtaining customer contact information.
Setting appointments.
Keeping track of customers/potential clients that have been contacted & those who do not want to be contacted in the future.
Following up with previous clients for potential sales
Maintaining records of customer contacts.
Account Manager (Remote)
Lawyer.com
06.2019 - 08.2023
Answering calls.
Conduct onboardings.
Building Lawyer profiles.
Sending daily reports.
Upsell package.
Taking messages.
Assisting Attorney’s with finding new leads.
Developing new ideas and training new employees for the platforms, as well as establishing the platforms and launching them.
Attorney Intakes.
Handle inquiries and requests from Attorneys and address their needs.
Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
Meet regularly with other team members to discuss progress and find new ways to improve business.
Generate progress reports for Attorneys and senior leaders within the organization.
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
Answering emails in a timely manner.
Build and strengthen client relationships to achieve long-term partnerships.
Direct Support Professional
Children’s Home Of Easton
12.2017 - 03.2020
Provide a safe, clean, comfortable, and therapeutic living environment for persons in a community residential setting.
Encourage, guide, and train individuals in developing daily living skills in a community residential setting.
Assist individuals in maintaining their physical health.
Assist in organizing and participating in leisure/recreation activities.
Demonstrate and coach the individuals using approved techniques and strategies; only approved intervention techniques when necessary.
Participate in the maintenance of overall operation of community residential setting and follow policy and procedures.
To participate in the ongoing communication regarding program planning and implementation for individuals.
Supervised Visitation Coordinator
Children’s Home Of Easton
12.2017 - 03.2020
Supervised Visitation Workers are responsible for transporting children to supervised visitation with their parents, siblings or other family members.
Workers are responsible for supervising the visit and ensuring a safe and positive visiting experience.
Lead Teacher Infant Room
The Child Developement Center Of Easton
08.2018 - 06.2019
Diaper changes.
Developing reasonable classroom rules in accordance to school guidelines.
Handled student record management tasks.
Take record class attendance.
Develop reasonable classroom rules in accordance to the school guidelines.
Handled student record management tasks.
Nanny/Babysitter
Care.com
07.2013 - 02.2019
Ensure that the children are in a stimulating, nurturing, and safe environment.
Ensure that the children are always under your supervision.
Preparation of the children's meals and bottles.
Ensure that your children are dressed properly and wearing clean, clean clothing at all times.
Ensure that the children are napping and going to bed at the appropriate time.
Diaper changes.
Warehouse Associate
Amazon.com
06.2017 - 12.2017
Perform production duties as needed receive product, ensure inventory accuracy, and unload/load trucks at or above the rate expectation for each task.
Direct Support Professional
Fitzmaurice Community Services
07.2015 - 04.2017
Provide a safe, clean, comfortable and therapeutic living environment for persons in a community residential setting.
Encourage, guide, and train individuals in developing daily living skills in a community residential setting.
Assist individuals in maintaining their physical health.
Assist in organizing and participating in leisure/recreation activities.
Demonstrate and coach the individuals using approved techniques and strategies; only approved intervention techniques when necessary.
Participate in the maintenance of overall operation of community residential setting and follow policy and procedures.
To participate in the ongoing communication regarding program planning and implementation for individuals.
Head Teacher Old Infant Room
Little Discoveries Inc
02.2015 - 06.2015
Plan and conduct an effective development program to meet the physical, social, emotional and intellectual needs of the child.
Create an open, friendly, and cooperative atmosphere in which children and families feel comfortable and secure.
Ensure the safety of children through constant supervision.
Also ensured parents/guardians receive adequate information about theirs child experiences at the center through daily contacts.
Maintain written records designed to evaluate each individual child.
Greet infant's and their parents warmly and with enthusiasm each morning.
Contribute to the operation of the center by participating in staff meetings.
Teacher Assistant
The Growing Tree Daycare & Learning Center
08.2013 - 02.2015
Observe students behavior and progress on a regular basis
Assist the lead teacher in developing reasonable classroom rules in accordance to school guidelines
Handled student record management tasks
Assist students with assignment's or in understanding difficult concepts
Supervise students during instruction and in the absence of the lead teacher
Take record class attendance
Assist the lead teacher in developing reasonable classroom rules in accordance to the school guidelines.
Sales Associate/ Assistant Store Manager
The Christmas Factory
09.2013 - 07.2014
Greet customers as they arrived and left the store.
Provided customer with the information about the store and current store promotions.
Take payment in exchange of items sold.
Bag, boxed and wrapped purchased item's.
Identify prices of goods using memory or scanner.
Entered transactions in the cash register and provide customers with the total bill.
Sort and count currency.
Count money at the end and beginning of each shift