Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Alexis Turner

Brownsville,TN

Summary

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Sales Associate

Walmart
11.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.

Hose Assembler

Texnor Apex
09.2021 - 10.2022
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Maintained counts and lifts, shifts and stocks materials and parts.
  • Built containers and packed parts in accordance with detailed packing specifications.

Call Center Representative

Randstad
07.2020 - 05.2021
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Educated customers on company systems, form completion and access to services.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Answered average of 800 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Sales Manager

Hibbetts Sports
08.2016 - 01.2020
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Supervised sales team of 8 people, stepping in to support employees and deliver smooth sales processes for clients.

Education

High School Diploma -

Haywood High School
Brownsville, TN
05.2016

Skills

  • Seasonal Campaigns
  • Planogram Creation
  • Customer Needs Assessments
  • Window Displays
  • Retail Objectives
  • Customer Service
  • Money Transfer Systems
  • Multitasking Strengths

Timeline

Sales Associate

Walmart
11.2022 - 01.2023

Hose Assembler

Texnor Apex
09.2021 - 10.2022

Call Center Representative

Randstad
07.2020 - 05.2021

Sales Manager

Hibbetts Sports
08.2016 - 01.2020

High School Diploma -

Haywood High School

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Alexis Turner