Alexis Tyler
Davenport,FL
Summary
A dedicated and customer-focused professional with a proven track record of delivering excellent customer service and solving complex problems. Known for quickly adapting to new situations, displaying a strong ability to learn and absorb information efficiently. Meticulously detail-oriented and committed to meeting customer needs with utmost precision and efficiency. With a natural flair for building rapport and understanding diverse customer requirements, I consistently exceed expectations and contribute to the success of any team or organization.
Overview
5
5
years of professional experience
Work History
Real Estate Photographer
BT Aerials
Florida
01.2024 - Current
- Captured high-quality images of residential and commercial properties for marketing purposes.
- Utilized drone technology to provide aerial photography services, enhancing visual appeal.
- Collaborated with real estate agents to understand client needs and deliver tailored imagery.
- Edited and retouched photographs using Adobe Creative Suite to achieve optimal presentation standards.
- Developed and maintained a streamlined workflow for timely project completion and client satisfaction.
- Implemented techniques for optimizing photo shoot locations based on property features and lighting conditions.
- Established strong relationships with clients to foster repeat business and referrals in real estate market.
- Provided professional image retouching services that improved the overall aesthetic appeal of each property listing.
- Managed scheduling and logistics for multiple shoots, effectively balancing time constraints and prioritizing projects accordingly.
- Collaborated with realtors to understand their vision and deliver impactful visual content.
- Implemented efficient file management systems to ensure prompt delivery of final images and easy access for clients.
- Elevated property listings with visually appealing virtual tours that generated increased buyer interest.
Merchandise Associate
Walt Disney World Resort
Disney Springs
10.2025 - Current
- Streamlined merchandise stocking processes to enhance product visibility and accessibility.
- Led daily sales floor operations, ensuring compliance with company merchandising standards.
- Implemented effective loss prevention strategies to minimize shrinkage during retail hours.
- Conducted regular inventory audits to maintain accurate stock levels and reduce discrepancies.
- Analyzed customer feedback to improve service delivery and enhance overall shopping experience.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Maintained up-to-date knowledge of current trends and customer preferences to adjust merchandise presentation accordingly.
- Answered customer questions regarding store merchandise, department information, and pricing.
General Teller and Seater
Walt Disney World Resort
Animal Kingdom
10.2022 - 10.2025
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Skyliner Operations
Walt Disney World Resort
08.2021 - 08.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Adhered to social distancing protocols and wore mask or face shield.
- Served customers and followed outlined steps of service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Barista/Cashier
Dunkin' Donuts
06.2021 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Completed inventory counts and ordered merchandise.
- Maintained cash drawer of $100 or more per shift.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Maintained regular and consistent attendance and punctuality.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Server/Hostess/Barista Trainer
Lins Asian Bistro
11.2020 - 06.2021
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Asked customers for feedback, solved problems, provided additional items and refills throughout meal.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected orders and relayed them to bartenders quickly and accurately.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
High School Diploma -
Ridge Community High School
Davenport, FL05-2021
Skills
- Problem Solving
- Honest and Ethical
- Credits and Refunds
- Cash Register Operations
- Cooperative Attitude
- Customer Transactions
- Reliable and Responsible
- Call Response and Transfer
- Policies and Procedures
- Cash Handling
- Work Task Prioritization
- Detail-Oriented
- Inventory Stocking
- Employee Training
- Adaptable and Flexible
- Basic Mathematics
- Active Listening
- Team Leadership
- Team Collaboration
- Customer Service
- Calm and Professional Under Pressure
Timeline
Merchandise Associate
Walt Disney World Resort
10.2025 - Current
Real Estate Photographer
BT Aerials
01.2024 - Current
General Teller and Seater
Walt Disney World Resort
10.2022 - 10.2025
Skyliner Operations
Walt Disney World Resort
08.2021 - 08.2022
Barista/Cashier
Dunkin' Donuts
06.2021 - 08.2021
Server/Hostess/Barista Trainer
Lins Asian Bistro
11.2020 - 06.2021
High School Diploma -
Ridge Community High School