Alexis Upshaw
Riverdale nursing
Atlanta,GA
1
Certification
14
years of professional experience
A dedicated and motivated professional offering experience in warehouse protocol, inventory control and call center telesales. Proven ability to be a very passionate, efficient staff member that can produce needed results. Authorized to work in the US for any employer
Work History
Team lead /Environmental Services/laundry Attendent
4 Years 1 Month- Equipment operation: Operating commercial laundry equipment
- Laundry care: wash, fold and sort laundry by color, size, and material
- Managed inventory of laundry supplies, maintaining adequate detergent stock to support operations
- Resolved customer inquiries and concerns, improving overall satisfaction with laundry services
- Maintained cleanliness and safety of laundry room and equipment, promoting a safe working environment
- Tagged garments with identification labels, ensuring accurate item assignment to individuals and room numbers.: Making sure clothes go to the right person by name and room number
Insurance Agent
4 Years 5 Months- Updated and organized files regularly
- Assisted customers with insurance inquiries and policy changes to enhance satisfaction and retention
- Process insurance applications and policy renewals
- Handle customers' complaints and resolve issues
- Evaluated prospective customers to determine insurance needs and calculated eligibility to recommend tailored coverage options.
- Reviewed underwriting guidelines consistently
Housekeeping
3 Years 6 Months- Cleaned and stocked rooms with essential hospital amenities to ensure a welcoming environment for patients and visitors.
- Made beds according to company standards while operating commercial cleaning equipment for comprehensive surface sanitation.
- Assisted guests by providing accurate hospital information at the reception desk.
Team lead / Warehouse Associate
2 Years 1 Month- Organized company merchandise to ensure accurate quantities and adherence to presentation standards.
- Documented inventory, shipped and received freight, and picked and pulled stock, verifying all items were packaged timely to meet shipping schedules.
- Conducted quality assurance inspections on all merchandise to ensure that it was premium quality for all customers.
- Maintained inventory of company resources and notified management of unpresentable merchandise.
- Made sure to keep inventory of company resources and notified management of any merchandise that was not presentable.
- Maintained a clean and orderly workspace for the safety of all staff members.
Customer Service/Security Officer
1 Year 4 Months- Patrolled property to secure premises and personnel, ensuring a safe environment.
- Monitoring surveillance equipment inspecting buildings, equipment, and access points permitting entry.
- Reported irregularities and informed violators of policy and procedure to prevent losses and damage.
- Demonstrated effective communication skills with team members and clients.
- Showed ability to quickly learn new concepts and processes.
- Engaged in problem-solving and troubleshooting to identify and resolve issues.
- Close Attention to Detail
- Strong Organizational Skills
- Practiced empathy by understanding and addressing the needs of others.
- Maintained composure during emergencies to effectively manage situations.
Cashier
1 Year 2 Months- Greeted customers and guided them in selecting and locating store merchandise to enhance shopping experience
- Operated store POS system to process all monetary transactions. Verified the accuracy of all food orders prior to presenting to customers.
- Described preparation methods of menu items and provided tailored recommendations to assist customer choices.
- Conducted inventory assessments and rotated perishable items to maintain premium freshness of all items
Education
High school diploma
Skills
Logistics Coordination
Customer service (6 years)
Materials Handling (8 years)
Packaging
Driving
Warehouse operations
Safety Compliance
Facility Maintenance
Laundry operations
Certification
Pharmacy Technician Certification
Timeline
Team lead /Environmental Services/laundry Attendent
Riverdale nursing
06.2022 - 07.2026Read More
Insurance Agent
Fred Loya Insurance
01.2018 - 06.2022Read More
Housekeeping
Northside Hospital
07.2014 - 01.2018Read More
Team lead / Warehouse Associate
TRN Staffing/Kimberly Clark
07.2013 - 08.2015Read More
Customer Service/Security Officer
VETS SECURING AMERICA
03.2013 - 07.2014Read More
Cashier
Googie Burger (CNN Center)
04.2012 - 06.2013Read More
penn foster
High school diploma
Read More