Alexis Valenzuela
Kansas City,MO
Summary
Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
Eccles Express LLC - Amazon Delivery Service Partner
Kansas City, MO
08.2020 - Current
- Started working for this company in August 2020 during the peak of Covid.
- Maintained a proactive approach to work, always ready to handle any situation
- Successfully adapted to various weather conditions while working for this company
- Obtained a class E license, passing on the first attempt shortly after joining
- Adhering to and mastering road regulations with precision
- Solved daily challenges in a fast-paced environment.
- Demonstrated ability to handle conflict in a professional manner within the workplace.
- Continuously mastering the ongoing skill of multitasking
- Adaptive and skilled in maintaining flexibility.
- Acquired skill in performing physically demanding tasks in both extreme high and low temperature conditions
- Working independently for 10 hours a day resulted in minimal distractions, ensuring accurate and efficient completion of tasks.
- Incorporating regular vehicle checks before and after daily routes, prioritizing safe operations.
- Mastered the essential organization skills required for this role.
- Handled packages carefully to ensure flawless delivery, resulting in fantastic customer feedback
- Maintained a top-tier 850 Fico score, the highest driving score in the organization.
- Consistently met expectations to demonstrate dependability
- Demonstrated dedication by consistently working on my special occasions and holidays over a span of three years.
- Picked up shifts for drivers without hesitation, carpooling others to work.
Amazon Dispatcher
Eccles Express LLC - Amazon Delivery Service Partner
Lenexa, KS
08.2020 - Current
- Gained strong discipline and communication skills as an Amazon dispatcher
- Successfully memorized the names and faces of over 200 drivers.
- Maintained diligent focus on team monitoring
- Provided immediate resolution for road-related driver issues by serving as the primary contact for problem-solving
- Demonstrated proficiency in applying advanced problem-solving skills to successfully perform job duties
- I resolve various issues such as injuries, vehicle incidents, property damage, and customer/driver conflict in my daily operations.
- Generated several injury/incident reports
- Optimized driver productivity by facilitating quick and organized van loading each morning.
- Resolved technical device and internet issues through effective problem-solving
- Monitored driver performance to ensure they exceeded expectations
- Monitored Netradyne videos to ensure driver compliance with traffic laws and Amazon protocol while on the road
- Contacting drivers for reattempting undeliverable stops
- Managed on-road emergencies efficiently
- Implemented measures to address repeat offenses by drivers who fail to adhere to company policies.
- Provided coaching and assistance to drivers requiring additional support.
- Instructed and mentored new drivers on performing their duties effectively.
- Educated drivers on effectively teaching other drivers.
- Conducted ride-alongs to evaluate challenges faced by underperforming drivers
- Deployed drivers for rescue missions to aid fellow colleagues experiencing difficulties on the road.
- Dispatched drivers to the station upon completion of routes.
- Verified drivers' return of company vehicle key and phone
- Maximized driver efficiency by accurately tracking and managing driver return times.
- Sent out end-of-day emails to all managers providing detailed updates on daily activities
- Sent out a daily list of vehicle repairs reported by drivers.
- Performed pick-up and drop-off duties for vehicles in need of servicing at various dealerships
- Scanned completed healthcare documents and forwarded them for analysis by HR.
- Conducted inspections to detect unplugged delivery vehicles, left-on hazard lights, and improperly parked vans in the parking lot.
- Managed upkeep of a tidy, hygienic, and amiable work atmosphere
Inventory Associate
WIS International
Raytown, MO
01.2020 - 06.2020
- Traveled with a team to multiple locations across Kansas City, Missouri and other states to conduct inventory counts for stores
- Utilized handheld scanner to meticulously scan entire store inventory alongside a collaborative team
- Demonstrated precise attention to detail in completing time-consuming tasks.
- Experienced job loss due to store closures during the onset of Covid-19, resulting in limited employment opportunities.
Sales Associate
Burlington Coat Factory
Independence, MO
12.2019 - 01.2020
- Handled layaway transactions and assisted customers in retrieving items on layaway at Burlington store
- Operated cash register and performed nightly sales floor cleaning duties.
Hostess
Longhorn Steakhouse
Independence, MO
10.2018 - 12.2018
- Provided exceptional guest service and guided them to their assigned tables
- Maintained tidy and clean tables after guests departed
- Communicated with staff efficiently using walkie-talkie.
Customer Service Associate
Wawa
Burlington, NJ
09.2017 - 12.2017
- Performed a wide range of duties at Wawa including food preparation, beverage service, and sanitation tasks
- Took customer orders and refilled condiments.
Education
High school diploma -
Blue Valley North High School
01.2016
Skills
- Driving
- Delivery Driver Experience
- Load & Unload
- Vehicle Maintenance
- Route Driving
- Warehouse Experience
- Customer service
- Box truck
- Van driver
- Commercial driving
- Moving
- Heavy lifting
- Communication skills
- Courier
- Computer skills
- Patience
- Dedication
- Reliability
- Fast learner
- Hiring
- Time management
- Fleet management
Certification
Driver's License, Class E
Additional Information
$21.75+ preferred
Timeline
Amazon Delivery Driver
Eccles Express LLC - Amazon Delivery Service Partner
08.2020 - Current
Amazon Dispatcher
Eccles Express LLC - Amazon Delivery Service Partner
08.2020 - Current
Inventory Associate
WIS International
01.2020 - 06.2020
Sales Associate
Burlington Coat Factory
12.2019 - 01.2020
Hostess
Longhorn Steakhouse
10.2018 - 12.2018
Customer Service Associate
Wawa
09.2017 - 12.2017
High school diploma -
Blue Valley North High School
Driver's License, Class E
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