Alexis Vanlanen
Oregon City,OR
Summary
Driven professional with a proven track record at Orchid Health Wade Creek Clinic, excelling in customer/client relations and administrative support. Demonstrated ability to manage time efficiently and handle documentation and reporting tasks with precision. Skilled in creating welcoming environments and improving operational workflows, showcasing exceptional organizational and verbal communication abilities. Dedicated PSS with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Friendly PSS with 1 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Receptionist
Orchid Health Wade Creek Clinic
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Custodian
Estacada School District
04.2019 - 04.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Education
High School Diploma -
Carrington College
Portland, OR 03.2022 - 12.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- File Management
- Administrative Support
- Mail handling
- Documentation And Reporting
- Customer and client relations
- Scheduling appointments
- Greeting Clients
- Data inputting
Timeline
Receptionist
Orchid Health Wade Creek Clinic
05.2023 - Current
High School Diploma -
Carrington College
03.2022 - 12.2022
Custodian
Estacada School District
04.2019 - 04.2021
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