Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Vargas

Fontana,CA

Summary

Analytical Quality Control Team Lead with 3+ years of progressive and in field experience identifying and solving quality issues at early stages. Dedicated to team-focused problem-solving resulting in proven, consistent product launches that satisfy quality-focused customers. Accomplished technical and interpersonal leader and communicator with sound judgment and decision making skills. With a degree in business administration and a focus in marketing I am now pursuing my MBA in digital marketing. My diverse background allows me to excell and adapt in both fields.

Overview

3
3
years of professional experience

Work History

Quality Assurance Team Lead

Galasso's Bakery
Mira Loma, CA
12.2020 - Current
  • Developed and implemented a comprehensive quality assurance program to ensure compliance with industry standards.
  • Tracked and analyzed customer feedback to identify trends in product or service issues.
  • Performed root cause analysis on identified defects and developed corrective action plans.
  • Collaborated with stakeholders from various departments on project initiatives related to product quality.
  • Coordinated training sessions for new hires on quality assurance processes and procedures.
  • Led and coordinated activities of quality control inspection department, verifying operational compliance with quality processes and procedures.
  • Managed multiple new or existing organizational process improvement initiatives based on company strategic plans.
  • Created and optimized automated testing tools for repetitive tasks.

Education

Bachelor of Arts - Business Administration - Marketing

Western Governors University
Salt Lake City, UT

Master of Arts - Digital Marketing

Western Governors University
Salt Lake City, UT

Skills

  • KPI monitoring
  • BRC and AIB third party audit experience
  • SEO strategy development
  • Sales Strategy Development
  • Social Media Proficiency
  • Client Retention Strategies
  • Customer Engagement
  • Content strategy
  • CRM Proficiency
  • Competitor Analysis
  • Customer service
  • Problem resolution
  • Trend tracking
  • Cross-Functional Team Leadership
  • Documentation Control
  • Non-Conformance Reporting
  • Quality Management Systems

Timeline

Quality Assurance Team Lead

Galasso's Bakery
12.2020 - Current

Bachelor of Arts - Business Administration - Marketing

Western Governors University

Master of Arts - Digital Marketing

Western Governors University
Alexis Vargas