Experienced with managing business accounts and fostering client relationships. Utilizes strategic planning to drive revenue and growth. Track record of leveraging communication and negotiation skills to exceed client expectations.
Overview
11
11
years of professional experience
Work History
Business Account Executive
Charter Spectrum
03.2023 - Current
Managed a diverse portfolio of accounts, resulting in increased overall revenue for the company.
Developed tailored proposals addressing client needs, resulting in increased engagement and sales.
Cultivated relationships with key business accounts to enhance client satisfaction and retention.
Developed and maintained strong relationships with key clients to drive revenue growth.
Maximized upselling opportunities by identifying additional products or services that would benefit existing customers.
In Home Expert
AT&T
02.2019 - 03.2023
Meet AT&T internet customer post installation to present wireless promotions to bundle with their internet service
Efficiently closed new customers on-the-spot
Consistently exceeded monthly sales quotas by an average of 160%
Served as a trainer for new team members
Served as an interim team manager whenever my direct manager was not available or out of office which included directly managing the team, attending leadership calls and meetings
Assistant Store Manager
T-Mobile/Sprint
01.2017 - 02.2019
Coach new and existing Team Members on products, procedures, pitching sales, and closing
Motivate the Team by providing positive feedback and maintaining a team-based environment
Assist management in achieving and exceeding key performance objectives, including sales and client satisfaction goals
Open and close registers, count cash, and create assignments for the Team.
Consistently exceeded quotas by delivering an outstanding experience to new and existing clients
Shared product knowledge with clients and offered personal recommendations
Promoted to Assistant Store Manager
Retail Sales Associate and Key Holder
T-Mobile/Sprint
06.2014 - 01.2017
Coach new and existing Team Members on products, procedures, pitching sales, and closing
Motivate the Team by providing positive feedback and maintaining a team-based environment
Assist management in achieving and exceeding key performance objectives, including sales and client satisfaction goals
Open and close registers, count cash, and create assignments for the Team.
Consistently exceeded quotas by delivering an outstanding experience to new and existing clients
Shared product knowledge with clients and offered personal recommendations