Alexis Vasquez
Anaheim,CA
Summary
Driven Sales Associate with proven success at Macy's Department Store, where I leveraged customer service excellence and sales expertise to increase revenue. Skilled in POS System Operation and adept at building customer relationships, I excel in fast-paced environments, consistently meeting deadlines and exceeding sales targets through strategic planning and upselling techniques.
Overview
2
2
years of professional experience
Work History
Sales Associate
Macys Department Store
12.2021 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Was also trained in costumer service
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Katella High School
Anaheim, CA05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Money Handling
- Flexible Schedule
- Verbal/written communication
- Client Service
- Conflict Resolution
- Store Opening and Closing
- Sales expertise
- Customer Needs Assessment
- POS System Operation
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Macys Department Store
12.2021 - 12.2023
High School Diploma -
Katella High School