Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Vaughn

Thomasville,GA

Summary

A dedicated professional with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Focused patient care professional accustomed to prioritizing and delivering stellar patient care. Offers 9 years of comprehensive experience in recording vital signs, collecting specimens, and preparing accurate documentation. Recognized by patients for delivering five-star patient care, but currently looking to move from bedside to administrative duties that align more with long-term professional goals.

Overview

8
8
years of professional experience

Work History

Certified Patient Care Technician

Archbold Medical Center
05.2022 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Collected and transported specimens to prepare for lab testing.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Assisted in transferring patients, beds, and patient care equipment to other rooms adhering to necessary safety precautions.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Applied oxygen via nasal cannula, simple masks, and nebulizer masks under the direction of the nurse in charge.
  • Documented patient information and care activities in electronic health records.
  • Managed the care of 5-18 patients per shift.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Executive Assistant to the Chief Executive Officer

Clinical Consulting Agency
02.2021 - 05.2022
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used advanced software to prepare documents, reports and presentations.
  • Orchestrated successful conferences and associated travel for speakers and attendees.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.

Customer Service Specialist

MCI Mass Market
01.2020 - 02.2021
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

Direct Care Provider

Rescare Community Living
08.2017 - 11.2019
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Documented vitals, behaviors and medications in client medical records.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Evaluated client progress toward established annual and quarterly goals.

Direct Support Professional

Thomas Grady Service Center
05.2015 - 08.2017
  • Assisted disabled clients to support their independence and well-being.
  • Maintained a clean, safe, and well-organized patient environment.
  • Assisted clients with daily living need to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.

Education

Associate of Applied Science - Healthcare Management

Ultimate Medical Academy
Clearwater, FL
Current

High School Diploma -

Cairo High School
Cairo, GA
05-2014

Skills

  • Ul>
  • Filing and data archiving
  • P>Advanced MS Office Suite
  • P>Multi-line phone proficiency
  • P>Office administration
  • P>Office management
  • P>Patient Care
  • Patient Safety
  • Medical Equipment Operations
  • Water Quality Testing
  • Nursing Staff Support
  • Monitoring Patient Conditions

Timeline

Certified Patient Care Technician

Archbold Medical Center
05.2022 - Current

Executive Assistant to the Chief Executive Officer

Clinical Consulting Agency
02.2021 - 05.2022

Customer Service Specialist

MCI Mass Market
01.2020 - 02.2021

Direct Care Provider

Rescare Community Living
08.2017 - 11.2019

Direct Support Professional

Thomas Grady Service Center
05.2015 - 08.2017

Associate of Applied Science - Healthcare Management

Ultimate Medical Academy

High School Diploma -

Cairo High School
Alexis Vaughn